Contact Centre Lead - Hybrid Preston (Victoria)

Contact Centre Lead - Hybrid Preston (Victoria)

24 Aug
|
Ingenico
|
Victoria

24 Aug

Ingenico

Victoria

Job Description
Ingenico is seeking a Preston-based Contact Centre Leader to guide a friendly, down-to-earth team. You will coach and develop up to 15 Agents, drive performance improvements, and partner with multiple internal teams to ensure top-notch customer experiences.
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The role emphasizes coaching, data analysis, and achieving SLAs/KPIs, with a hybrid work arrangement and a focus on building a customer-first culture. Candidates with strong leadership and communication skills will thrive in this setting.
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📌 Contact Centre Lead - Hybrid Preston (Victoria)
🏢 Ingenico
📍 Victoria

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