Job Description
Installation Operations Manager – Fencing, Gates, Garage Doors & Servicing
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WR Engineering is looking for an exceptional leader to take ownership of our Installation & Service Division and help drive the next stage of our growth.
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This is not a role for someone who simply manages jobs. We are looking for a leader who builds people, improves systems, standards and delivers measurable business results.
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As a well-established, family-owned Canberra business, we specialise in garage doors, fencing, gates, automation and servicing across residential and commercial projects. Our reputation has been built on quality workmanship, outstanding customer service and a team-first culture.
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The Opportunity
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Reporting to senior management, you will lead our installation and servicing teams, driving operational performance across safety, quality, productivity, customer satisfaction and profitability.
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You will be responsible for creating structure, building accountability, improving communication, developing people and ensuring our operations continue to grow efficiently.
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This role is about leadership first. While occasional hands‐on support may be required, your primary focus is leading the division and building a high‐performing team.
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Key Responsibilities
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Lead and develop installation and servicing teams
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Improve productivity, workflow, planning, scheduling and operational efficiency.
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Drive KPI performance, labour productivity, quality and customer satisfaction.
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Coach,



mentor and hold team members accountable
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Improve systems, processes and communication across the business.
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Ensure projects are delivered safely, efficiently and to WR Engineering standards.
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Conduct site visits, provide practical support and resolve operational issues.
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Build a positive, accountable and high‐performing team culture.
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Identify opportunities to improve safety, quality, customer experience and profitability.
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Work closely with sales, scheduling, administration and senior management.
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About You
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You are a proven operational leader who:
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Has proven experience leading operational or trade‐based teams.
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Naturally earns trust and brings people together.
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Leads people, not just tasks.
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Is calm under pressure and highly organised.
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Communicates confidently and professionally.
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Takes ownership and delivers results.
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Thinks commercially and understands productivity, labour efficiency and customer outcomes.
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Is confident using technology and operational systems, with an interest in improving business performance through modern tools and automation.
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Holds a current driver's licence.
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This Role Is For You If You:
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Love leading people and building strong teams.
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Enjoy improving systems and solving problems.
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Thrive in fast‐paced environments.
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Hold yourself and others accountable.
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Want to make a measurable impact.
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Want to help shape the future of an established Canberra business.
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What We Offer
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An attractive total remuneration package is available for the right applicant, including superannuation, a company vehicle and performance‐based incentives. The final package will be negotiated based on the successful candidate's experience, capability and suitability for the role.
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Long‐term leadership prospect.
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Genuine influence over business performance and operational improvement.
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Supportive family‐owned culture.
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Career growth within an established and growing Canberra business.
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Working Hours
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Monday to Friday, 7:30 am – 4:30 pm, with occasional Saturday work to support operational requirements and project deadlines.
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Industry experience is valued; however, leadership capability is far more important than experience with garage doors or fencing. We can teach our products; we can't teach genuine leadership.
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Applicants from construction, trade services, manufacturing, facilities management, defence, maintenance operations, civil infrastructure and other operational leadership environments are encouraged to apply.
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📌 Installation Operations Manager (Canberra)
🏢 WR Engineering
📍 Canberra