Job Description
As a Specialist Solutions Architect (SSA), you will be the trusted technical ML & AI expert to both Databricks customers and the Field Engineering organization. You will work with Solution Architects to guide customers in architecting production-grade ML & AI applications on Databricks, while aligning their technical roadmap with the continually evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying cutting-edge technologies in GenAI, MLOps, and ML more broadly, expanding your impact through mentorship, and establishing yourself as an AI thought leader.
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The impact you will have:
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Architect production-level ML & AI workloads for customers using our unified platform, including agents, end-to-end ML pipelines, training/inference optimization, integration with cloud-native services, MLOps, etc.
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Serve as a trusted practitioner for enterprise GenAI solutions, including RAG architectures, agentic systems (tool-calling agents, multi-agent orchestration, guardrails), natural language querying of structured data, AI evaluation and observability, and monitoring systems
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Build, scale, and optimize customer AI workloads and apply best-in-class MLOps to productionize these workloads across a variety of domains
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Provide advanced technical support to Solution Architects during the technical sale, ranging from feature engineering, training, tracking, serving, to model monitoring, all within a single platform, as well as participating in the larger ML SME community in Databricks
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Collaborate cross-functionally with the product and engineering teams to represent the voice of the customer, define priorities, and influence the product roadmap, helping with the adoption of Databricks' AI offerings
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What we look for:
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5+ years of hands-on industry ML experience in at least one of the following:
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ML Engineer: Build and maintain production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring.
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AI Engineer: Experience with the latest techniques in LLMs & agentic systems, including vector databases, fine-tuning LLMs, AI guardrail systems, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI
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Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike
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Passion for collaboration, life-long learning, and driving business value through ML & AI
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[Preferred] 2+ years customer-facing experience in a pre-sales or post-sales role
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Can meet expectations for technical training and role-specific outcomes within 3 months of hire
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Can travel up to 30% when needed
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About Databricks
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Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T;, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn , X , YouTube , and Instagram .
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Benefits
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At Databricks, we strive to provide comprehensive perks and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here .
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If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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📌 Sr. Specialist Solutions Architect (New South Wales)
🏢 Databricks
📍 New South Wales