Job Description
Major Loss Repair Co-ordinator - Insurance
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We're looking for a highly organised and proactive Major Loss Repair Coordinator to join our team and play a critical role in managing complex insurance repairs following major events and natural disasters. This role will be based out of the Summerhill office.
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In this fast-paced role, you'll work closely with Site Supervisors, insurers, trades and internal teams to coordinate end-to-end repair projects — ensuring quality outcomes, strong communication, and a seamless customer experience.
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If you thrive under pressure, enjoy problem-solving, and want to be part of a team that delivers meaningful outcomes for customers during challenging times, this is the role for you.
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About the Role
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We're looking for a highly organised and proactive Major Loss Repair Coordinator to join our team and play a critical role in managing complex insurance repairs following major events and natural disasters. This role will be based out of the Summerhill office.
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In this fast-paced role, you'll work closely with Site Supervisors, insurers, trades and internal teams to coordinate end-to-end repair projects — ensuring quality outcomes, strong communication, and a seamless customer experience.
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If you thrive under pressure, enjoy problem-solving, and want to be part of a team that delivers meaningful outcomes for customers during challenging times, this is the role for you.
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What You'll Be Doing
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Work closely with Site Supervisors to drive claims forward and ensure projects are progressed efficiently through to completion
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Manage and coordinate major loss repair projects from start to finish
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Collaborate with insurers and internal teams to assess damage and scope works
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Coordinate trades, resources, and schedules to keep projects on track
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Monitor timelines, budgets, and progress, proactively addressing any delays
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Act as the key point of contact for customers, providing clear and consistent updates
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Liaise with contractors and suppliers, including negotiating where required
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Ensure all works meet safety, compliance, and quality standards
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About You
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Minimum 3+ years' experience in project coordination (insurance or construction highly regarded)
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Experience managing multiple, high-value or complex projects
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Strong organisational skills with the ability to prioritise in a fast-paced workplace
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Confident communicator who can engage with a wide range of stakeholders
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Solution-focused with strong problem-solving ability
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Ability to build relationships and manage expectations effectively
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Why Join Us?
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Competitive salary package
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Genuine opportunities for career growth and development
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Supportive, team-focused environment
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Be part of a business that makes a real difference helping customers recover after major events
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📌 Major Loss Repair Co-Ordinator - Insurance (Queensland)
🏢 Kingston Building Australia
📍 Queensland