Job Description
Learning and Development Lead - Technical
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At WISE, we believe in empowering people and creating inclusive workplaces. As a certified Inclusive Employer *********, we offer a supportive, purpose-driven culture where your technical expertise directly helps transform lives.
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Perks of Joining WISE:
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Competitive Salary + NFP Salary Packaging: Maximise your take-home pay with generous Not-for-Profit tax benefits.
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Work-Life Balance: 4 Wellness Days per year (1 every quarter) plus the opportunity to purchase additional annual leave.
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Health & Wellbeing: Access to various health initiatives, lifestyle benefits, and retail discounts through Flare.
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Tools for Success: Fully equipped with an iPhone and laptop provided.
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Career & Capability Growth: Be part of an innovative team embracing emerging learning technologies, AI, and digital design tools.
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A Day in the Role Involves...
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As the Learning and Development Lead (Technical), you will spearhead the technical design, development, and delivery of contemporary learning solutions across WISE. Reporting to the General Manager – Learning and Development, you will play a pivotal role in elevating the digital learning capabilities of our workforce.
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Your core responsibilities include:
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Technical Program Development: Conducting Training Needs Analyses (TNA) to identify capability gaps, applying instructional design principles, and building modern, multi-platform training plans aligned with organisational goals.
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Digital Content Creation & e-Learning Authoring: Designing and developing engaging e-learning modules, video content, and interactive resources using Storyline 360, Rise 360, Vyond, and Canva.
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LMS Administration & Publishing:



Publishing SCORM-compliant content to our Learning Management System, managing completion records, and using Learning Analytics to track engagement and outcomes.
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Facilitation & Coaching: Facilitating interactive technical training sessions, workshops, and providing 1-on-1 coaching across various divisions.
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Stakeholder Engagement: Collaborating cross-functionally with internal teams to customize programs and align learning strategies with best-practice service delivery.
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To Be Considered, You Must Have:
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Essential Technical & Skilled Experience:
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3+ years' experience in instructional design, e-learning content development, and technical training delivery.
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Strong proficiency with e-learning authoring tools (Articulate Storyline 360, Rise 360, Vyond, Canva) and LMS administration.
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Demonstrated experience with SCORM publishing, video editing, and using learning analytics to monitor program success.
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Practical understanding of Accessibility Standards in digital learning design.
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Excellent facilitation, communication, and stakeholder engagement skills.
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Ability to travel to WISE offices nationally as needed.
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Mandatory Requirements:
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Full Australian working rights.
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Willingness to undergo a National Police Check and ability to pass a Working with Children Check.
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Willingness to complete a pre-employment assessment.
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WISE Organizational Attributes:
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You embody our core values:
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Customer Centricity – Putting the customer at the heart of every solution.
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Curiosity & Growth Mindset – Constantly seeking ways to evolve, learn, and innovate.
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Resilience & Adaptability – Thriving in changing environments and turning challenges into opportunities.
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Creativity – Solving complex problems through collaboration and fresh ideas.
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About WISE...
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At WISE, our work focusses on reducing disadvantage and overcoming challenges so more people can earn, learn, and live well.
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As Australia's largest not-for-profit employment services provider, we deliver government-funded programs including Inclusive Employment Australia and Workforce Australia, offering free, tailored support to eligible job seekers and employers.
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Our commitment extends beyond finding work — we provide training and upskilling, social and community connections, coaching and counselling, and create supported employment opportunities for people living with disability through our three social enterprises.
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For more than 30 years, WISE has helped individuals shape their own futures — creating lasting, positive change for themselves and their communities.
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Visit our website to learn more about WISE.
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We Are Inclusive!
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WISE is proudly recognised by the Diversity Council Australia as an "Inclusive Employer *********". We actively encourage and welcome applications from culturally and linguistically diverse backgrounds, people with disability, members of the LGBTIQA+ community, and Aboriginal and/or Torres Strait Islander candidates.
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📌 Learning And Development Lead - Technical (Victoria)
🏢 Wise Employment
📍 Victoria