Job Description
Keep Business Moving During a Major Transformation
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Edmac Australia is a leading supplier of aftermarket parts and solutions for air compressors, vacuum pumps and compressed air systems, supporting customers across a wide range of industrial sectors.
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We're looking for a Sales Support Coordinator to join our Tullamarine-based team on a fixed-term contract and support the business through an exciting SAP migration project. In this role, you'll help ensure seamless day-to-day operations and the exceptional service our customers expect.
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We're looking for a Sales Support Coordinator to join our Tullamarine-based team on a fixed-term contract and support the business through an exciting SAP migration project. In this role, you'll help ensure seamless day-to-day operations and the exceptional service our customers expect.
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What You'll Be Doing
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Processing customer quotations and sales orders accurately and efficiently
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Managing customer enquiries and providing timely updates on order status
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Coordinating with warehouse, procurement and logistics teams to support seamless order fulfilment
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Maintaining customer records, sales documentation and system data within ERP systems
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Supporting day-to-day sales operations and administrative activities to ensure high service levels are maintained
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Building strong relationships with customers and internal stakeholders while helping maintain operational continuity throughout the SAP migration project
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What You'll Bring
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2-3 years' experience in sales support, customer service, sales administration or a similar role.
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Preferred to have experience in aftermarket parts and consumables.
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Strong customer service focus with the ability to build positive relationships and provide exceptional support
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Excellent communication skills and a professional, solutions-focused approach
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Strong organizational skills with the ability to manage multiple priorities and meet deadlines
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High attention to detail and accuracy when processing orders, quotations and documentation
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Experience using ERP systems (SAP experience highly regarded) and proficiency in Microsoft Office applications
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Competitive remuneration Salary package of $75,000-$85,000 + Super (pro rata), commensurate with experience.
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Make a real impact play a key role in supporting a major business transformation while helping maintain exceptional customer service and operational efficiency.
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Be part of a close-knit team join a collaborative small business where your contribution is valued and makes a genuine difference.
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Variety in your day enjoy a diverse role combining customer service, sales support, order processing and operational coordination.
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Develop your skills gain exposure to ERP systems, cross-functional collaboration and business operations within a growing organisation.
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Supportive team culture work alongside experienced colleagues in a friendly, cooperative and customer-focused environment.
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