Job Description
Salter Brothers Hospitality – Pokolbin NSW
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Salter Brothers Hospitality have an exciting recent opportunity for full-time Food & Beverage Supervisors to help lead our passionate teams in the Hunter Valley with opportunites at both Spicers Guesthouse and Spicers Vineyards Estate.
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As a member of our Salter Brothers Hospitality team, you'll play a key role in creating meaningful experiences for both our guests and teammates through thoughtful service, attention to detail, and a commitment to continuous improvement.
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About our Hunter Valley properties
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Spicers Guesthouse has a rich history in the heart of Australia's oldest wine region, the Hunter Valley. This reborn Hunter Valley institution embraces a classic yet contemporary design, drawing inspiration from the natural colour palette of the surrounding landscape.Set within the property is Éremo restaurant, offering a thoughtfully created modern Italian menu.
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In the heart of Pokolbin, Spicers Vineyards Estate is an intimate escape for food and wine lovers. Nestled on its own private, four-acre vineyard, the estate is the Hunter's finest example of seclusion and privacy in a luxury setting. Set within the estate, Restaurant Botanica showcases Australian-grown ingredients and utilises classic and modern French techniques.
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The role and key duties
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Curate an unforgettable and personalised service experience for our guests from start to finish;
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Lead a close-knit team, supervise and coordinating service, and coach your team to uphold Spicers service and quality standards;
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Confidently manage staff shifts ensuring adequate coverage during peak times in the absence of the Restaurant Manager;
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Describe dishes from the tasting menu to guests;
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Forge relationships with guests and locals to promote clientele loyalty & retention;
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Maximize and identify opportunities to sell products & experiences that suit the needs of our guests;
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Process payments accurately and efficiently. Handle cash, credit card transactions, and room charges according to hotel policies;
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Ensure the restaurant is presented to a high standard at all times, oversee the setup and breakdown of dining areas, assist with the setup and service of special events, banquets, and private functions as needed;
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Ensure compliance with the provisions of the Workplace Health and Safety Act and Regulations at all times.
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Essential criteria required to be considered
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Prior experience in a la carte, high end restaurant environment is essential
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Prior leadership experience leading a team to success;
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A genuine love for great food & wine (WSET 2/wine
knowledgeadvantageous)
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A talent for customer service with a vibrant and outgoing nature;
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Ability and willingness to commence work on a rotating roster including weekends and public holidays;
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Reliable transport to get to and from the retreat;
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Be located close to our retreat or be willing to relocate.
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Salter Brothers Hospitality Benefits
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Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B; and Spa discounts;
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Friends and family discounts;
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Access to Employee Assistance Program (EAP);
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Caring and progressive culture where all team members are celebrated & recognised regularly;
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Opportunities for career development and mobility across our 20+ Australian properties (and growing!).
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📌 Food & Beverage Supervisor (New South Wales)
🏢 Salter Brothers Hospitality
📍 New South Wales