About the position:
Totally Smiles Indooroopilly is on the lookout for a friendly and professional dental receptionist to join our busy, patient-focused practice on a full time basis including Saturdays. We are a modern practice offering a wide range of treatments from general check ups to cosmetic treatments.
As the first point of contact, you'll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.
The role is predominantly reception-focused, with flexibility to support sterilisation and dental assisting as needed.
Key Responsibilities:
Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.




Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.
What we can offer you:
? Competitive hourly rate
? Varied role
? Opportunity to make a difference
? Access to our Employee Assistant Program
? Unlock exclusive discounts and cashback offers on the Swag App
? Certified Excellent Place to Work two years in a row **** & ****
What do you need to succeed:
Prior experience is essential
A Cert III or IV in Dental Assisting is beneficial but not mandatory
Excellent verbal and written communication skills
Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
Capability to address patient concerns and resolve issues with professionalism and empathy
Attention to detail
What's Next:
If you're excited about the opportunity to help us grow, we'd love to hear from you. Applications will be reviewed as they come in, so don't hesitate—clickAPPLY NOW!

📌 Dental Receptionist (Brisbane)
🏢 Totally Smiles
📍 Brisbane