Kip Kew
Site Manager (Dog Daycare)
Join our team as a Site Manager - Dog Daycare in Kew
At Kip Happy Stays, we're passionate about giving pets the very best care. As Australia's leading pet care provider, we set the benchmark for safe, enriching, and fun experiences for every dog in our care.
We're looking for a hands-on leader to run our Kip Kew site — someone who loves dogs, thrives in a fast-paced environment, and gets a real buzz out of building a great team and a great customer experience.
As Site Manager, you'll own the day-to-day running and performance of the daycare — balancing operational leadership with hands-on involvement in pet care. You'll lead a dedicated team, uphold our high standards of safety and enrichment, and help create a great experience for pets and their owners alike.
This role suits someone who leads from the front, motivates their team, and takes real ownership of how their site performs.
Hours:Full-time, 38 hours per week, Monday to Friday. Shifts fall between 6:30am–6:30pm with a mix of half and full days — rosters are discussed with shortlisted candidates to find the best fit for both you and the site.
Duties & Responsibilities:
Lead, coach, and develop a team delivering exceptional pet care
Be hands-on in daily daycare operations
Manage rostering, staffing coordination, and team performance
Uphold high standards of animal welfare, safety, and facility presentation
Deliver outstanding customer service and manage client bookings
Monitor and support site performance and occupancy targets
Handle incidents or pet health concerns with professionalism and care




Maintain compliance, safety procedures, and operational processes
Support social media content showcasing the Kip daycare experience
What You'll Bring:
A genuine passion for dogs and animal welfare
Confidence as a supportive, hands-on team leader
A strong customer service mindset
Great organisation and attention to detail
Sound judgement and quick problem-solving under pressure
A calm, focused approach in a busy environment
Comfort picking up current systems and technology
Highly Regarded (Not Essential):
Experience in animal care, dog daycare, kennels, or similar
Experience leading a team or managing site operations
Why Join Kip?
Did someone say pets?!
Career progression in a growing national company
Leadership training and development, built for you
Up to 50% staff discount on retail products and pet services
Performance-based incentives for Site Leaders
Structured onboarding to set you up for success
Employee Assistance Program (EAP) for confidential wellbeing support
A genuinely passionate team within a trusted, well-known brand
How to Apply
Include a cover letter telling us why you're the right fit. Don't tick every box? Tell us how your skills transfer — we'd love to hear it.
Shortlisted candidates will be invited to complete a brief one-way video interview ahead of second-stage interviews. Successful candidates will need to complete a National Criminal History Check (at Kip's cost) as part of onboarding.
Questions about the role? Reach out to ****** .
We look forward to reviewing your application!

📌 Site Manager (Dog Daycare) (Melbourne)
🏢 Kip
📍 Melbourne