Job Description
9 Sherwood Road, Toowong, QLD, ****, Australia
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Job Category
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Technology
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Employee Type
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Permanent (PERM)
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6 Years
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Contact Name
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Contact Phone
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Contact Email
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******
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About the Role
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The Senior UX/UI Designer works as a part of a team of delivery specialists in creating the best digital experiences for our customers.
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As part of a high-performing delivery team, you'll shape the end-to-end digital experience across our insurance products. From early-stage concepts to polished high-fidelity designs, you'll be the voice of the customer in solving real business problems — ensuring our platforms deliver a seamless experience, regardless of the channel our customers choose.
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Position Accountabilities
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Design wireframes, interactive prototypes, and high-fidelity mockups that drive business outcomes
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Partner with senior stakeholders to ensure designs meet and exceed expectations
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Champion a customer-led design philosophy across the business
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Maintain visual consistency across all digital products and brands
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Conduct qualitative and quantitative user research to validate concepts and surface end-user pain points
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Contribute to and maintain design systems
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Collaborate within an Agile delivery environment alongside Product Owners, Business Analysts, and developers
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Leverage A/B testing and site analytics to continuously optimise digital experiences
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Coach and mentor junior UX/UI designers
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Support a culture of compliance, risk awareness, and continuous improvement
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What experience you'll bring
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6+ years** of UX/UI design experience across responsive web, online services, and/or mobile applications
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Expert proficiency in Figma or equivalent wireframing and prototyping tools
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Experience integrating AI tools and workflows into your design process
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Robust understanding of front-end development frameworks
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Solid grounding in design principles, accessibility standards, typography, and UI components
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Hands-on experience with user research methods — interviews, surveys, usability testing, and beyond
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Compelling portfolio demonstrating your design thinking, process, and craft across multiple form factors (mobile, tablet, desktop)
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Excellent communication and presentation skills — you can articulate ideas and influence stakeholders with confidence
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A collaborative, empathetic, and user-centred mindset
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Experience mentoring and growing UX/UI talent
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The benefits of working at A&G;
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Location - This role will be based in our Toowong office.
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Extra leave - Enjoy additional leave days on us! You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
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Paid parental leave - We support our new parents with paid parental leave and other benefits.
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Workplace giving - If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar match your donations to registered charities.
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Development opportunities - We're championing your development with internal programs and access to a wide range of online courses.
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Employee discounts - You'll receive discounts on Budget Direct insurance products.
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Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
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Onsite facilities - There's excellent end-of-trip facilities on offer and private spaces for nursing mothers.
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Get social- Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
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About us
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Auto & General (A&G;) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
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Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
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We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer!
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Auto & Generalvalues individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
#J-*****-Ljbffr

📌 Senior Ux/Ui Designer (Queensland)
🏢 Auto & General Australia
📍 Queensland