Job Description
TAL is seeking a Group Service Experience Analyst to shape the member experience for Australians accessing life insurance through superannuation funds. You'll link member feedback to improvements across our Group Underwriting & Operations workplace, driving measurable outcomes and governance.
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This is a newly created role with meaningful impact. Based in Melbourne or Sydney with flexible working options, the role supports improvements that protect customers and fund partners alike.
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📌 Hybrid: Group Experience & Service Insights Analyst (Victoria)
🏢 TAL
📍 Victoria
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