Job Description
East Coast Energy Solutions is a locally owned and operated renewable energy specialist proudly servicing Far North Queensland. From residential solar and battery systems through to large-scale commercial projects, we're passionate about delivering exceptional customer experiences and industry-leading solutions.
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As we continue to grow, we're looking for a proactive and organised Operations and HR Administrator to become an integral part of our Cairns team.
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ABOUT THE ROLE
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The Operations and HR Administrator is a diverse and unique role. You'll be the heart of the business, supporting the Business Manager across all operations including administration, marketing, scheduling, HR, safety and general day-to-day operations to keep everything running efficiently. This is the perfect opportunity for someone who enjoys variety and loves finding better ways of doing things.
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Your day could include:
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Coordinating daily administration and supporting operational workflow
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Assisting with job scheduling and liaising with field teams
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Managing customer enquiries and ensuring an exceptional customer experience
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Supporting HR, onboarding and workplace health & safety administration
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Creating social media content, marketing campaigns, website design and customer engagement initiatives
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Assisting with CRM management, customer communications and lead nurturing
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Processing compliance documentation and network applications
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Assisting with process improvements and helping implement more efficient systems
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Providing general administrative support across all areas of the business
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WHAT WE'RE LOOKING FOR
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We're looking for someone who has a outstanding attitude, is organised and genuinely enjoys working in a diverse,



proactive role. You don't need to tick every box, for the right person with a willingness to learn, we're more than happy to provide training and support to help you develop your skills and grow within the role.
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You'll be someone who:
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Loves variety and can confidently juggle multiple priorities
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Takes ownership and enjoys solving problems and finding better ways of doing things
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Has excellent organisational and communication skills
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Enjoys working with people and delivering outstanding customer service
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Is comfortable learning new systems and technology
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Happy to work independently while also contributing positively to a small team.
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EXPERIENCE WE'D LOVE TO SEE
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Previous administration, operations or office coordination experience
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Experience supporting a trade, construction or service-based small business (ideal)
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Simpro, PipeReply or similar software experience
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Social media, website or content creation experience
(Canva/Adobe/Wordpress)
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HR, compliance or WHS admin experience
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Understanding of solar workflows, warranties, compliance documentation or network applications
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WHAT WE OFFER
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Full-time | Monday-Friday | 8:00am-4:00pm
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Competitive salary based on experience
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Uniforms provided
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Ongoing training and career development
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Supportive team culture
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Genuine opportunity to shape the role, contribute ideas and make a real impact on a growing local business
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We're looking for the right person, not just the right resume. If you're organised, motivated, comfortable having a go and interested in developing your skills across operations, HR, marketing and the renewable energy industry, we'd love to hear from you.
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📌 Operations And Hr Admin (Queensland)
🏢 East Coast Energy Solutions
📍 Queensland