Job Description
Practice & Business Operations Manager - Allied Health & Disability Services
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Lead a growing allied health practice | New Purpose-Designed Clinic
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Join a growing practice where you can make a difference and help shape the future.
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We are looking for an experienced Practice & Business Operations Manager to join our multidisciplinary allied health and disability practice.
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This is an exciting opportunity for a highly organised, proactive and people-focused leader to take a central role in supporting the successful operation and continued growth of our practice.
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Working closely with the Director, you will oversee practice operations, finance, staff management, compliance, quality improvement and service development, while helping create an environment where our clinicians can deliver high-quality, innovative and person-centred care.
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About the role
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As Practice & Business Operations Manager you will be responsible for overseeing the day-to-day operations of the practice and supporting its ongoing development. Your responsibilities will include:
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Coordinating and managing financial administration, payroll coordination, accounts receivable/payable and financial reporting.
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Overseeing financial risk by managing budgets, tracking cash flow, and auditing billing compliance against Medicare, NDIS, and insurance frameworks.
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Overseeing practice systems, policies, procedures and workflows to ensure smooth daily operations.
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Collaborating with the Director to develop a business continuity plan to protect the clinic against staff turnover, data breaches or sudden market changes.
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Support strict compliance across NDIS, Medicare, privacy,



workplace health and safety and government-funded programs.
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Strengthen data security by ensuring clinic software, patient records, and information management support effective clinical governance.
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Coordinating recruitment, staff rosters, performance management, training and professional development.
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Leading risk management, incident reporting and continous quality improvement processes.
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Reviewing & managing legal safety, including employment contracts, service agreements, and clinic leases.
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Developing service delivery opportunities and building strong community partnerships.
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Providing strategic support to the Director with clear risk assessments and options to unlock opportunities for safe practice growth and long-term sustainability
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Why join us?
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You will be joining:
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A supportive, friendly and collaborative team that values teamwork and mutual support.
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A new purpose-designed clinic created to provide a welcoming, professional and high-quality environment for clients, families and staff.
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A practice committed to high-quality, innovative and person-centred care.
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An organisation that welcomes diversity, respects individual differences and values an inclusive workplace where people can be themselves.
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A growing practice where you can have genuine influence and help shape how we work,



grow and deliver services.
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A multidisciplinary environment that values collaboration, professional development, innovation and continuous improvement.
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An organisation committed to building strong connections with the local community and service networks.
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About you
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You will bring:
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Minimum 2 years' experience in a similar business or practice management role.
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Relevant qualification in business or practice management.
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Strong leadership, communication and interpersonal skills.
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Excellent organisation and time-management skills.
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Strong understanding of compliance, corporate governance, and industry regulations - specifically, NDIS, Medicare and/or government-funded programs or grants.
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Robust computer and systems skills.
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Strong analytical skills with the ability to spot operational vulnerabilities early
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Experience with practice management and billing systems such as Splose, PRODA, Tyro and/or Xero.
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A proactive, solution-focused approach and the ability to confidently manage competing priorities.
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A commitment to quality, inclusion and positive outcomes for clients, participants, families and staff.
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What you will bring to the team
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Most importantly, we are looking for someone who is warm, approachable, organised and solutions-focused, who enjoys working with people and wants to contribute to something meaningful.
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You will have the opportunity to combine business and people leadership with a genuine commitment to improving access to high-quality allied health and disability services within the community.
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📌 Practice & Business Operations Manager - Allied Health & Disability Services (Victoria)
🏢 Nurtured Minds and Futures
📍 Victoria