Job Description
Drive Performance. Influence Change. Make an Impact.
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At Alliance Australia, we're looking for an experienced Accounts Receivable Lead who thrives on solving problems, building relationships, and driving meaningful financial outcomes.
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This is not your typical collections role. We're seeking a subject matter expert who can take ownership of a complex accounts receivable portfolio, influence stakeholders across the business, and identify opportunities to improve performance, processes, and cash flow outcomes.
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You'll be the go-to person for debtor management and collections expertise, partnering closely with Branch Managers, operational leaders, customers, and finance teams to drive a culture of accountability and timely payment.
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If you're someone who enjoys engaging with people, navigating challenging conversations, and finding solutions that work for both the customer and the business, we'd love to hear from you.
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About the Role
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Reporting to the National Accounts Manager, you'll play a critical role in maximising cash flow and reducing aged debt across multiple business units.
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You will take ownership of debtor recovery strategies, provide specialist advice on accounts receivable matters, and influence positive behavioural and process changes that improve collection outcomes across the organisation.
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Success in this role requires a proactive and confident communicator who can build strong relationships, challenge constructively when needed, and drive results through collaboration rather than confrontation.
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Key Responsibilities
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Accounts Receivable & Collections Leadership
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Manage a portfolio of debtor accounts and drive collection outcomes aligned with business targets.
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Develop and implement effective collection strategies to reduce aged debt and debtor days outstanding.
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Investigate barriers to payment and work with stakeholders to identify sustainable solutions.
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Escalate complex matters appropriately while maintaining positive customer relationships.
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Provide subject matter expertise and guidance on best-practice accounts receivable and collections processes.
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Identify trends, risks, and root causes impacting collections performance.
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Influence operational teams to improve invoicing accuracy, dispute resolution, and collection outcomes.
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Recommend and implement process improvements that enhance efficiency and cash flow.
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Stakeholder Engagement
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Build trusted relationships with Branch Managers, operational leaders, customers, and finance teams.
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Lead productive conversations around overdue debt and payment solutions.
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Navigate difficult discussions professionally, confidently, and with a solutions-focused mindset.
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Partner with stakeholders to balance customer experience with commercial outcomes.
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What You'll Bring
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Significant experience and demonstrated understanding in Accounts Receivable, Collections, or Credit Control.
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Demonstrated success managing complex and aged debtor portfolios.
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Personal Attributes
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Outgoing, engaging, and confident communication style.
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Ability to build credibility and strong working relationships at all levels.
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Comfortable having difficult conversations while maintaining professionalism and respect.
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Naturally solutions-focused with strong commercial acumen.
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Resilient, proactive, and motivated by achieving results.
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High attention to detail and strong accountability.
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Why Join Us?
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At Alliance Australia, you'll have the prospect to make a genuine impact on the performance of our accounts receivable function. You'll work with supportive leaders and stakeholders, contribute to process improvement initiatives, and help drive stronger financial outcomes across a growing organisation.
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If you're an Accounts Receivable professional who combines technical expertise with exceptional stakeholder engagement skills and isn't afraid to challenge the status quo, we'd love to hear from you.
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📌 Accounts Receivable Lead (New South Wales)
🏢 Alliance Australia
📍 New South Wales