Job Description
Ampersand have partnered with a leading commercial property organisation, who are looking to appoint an experienced National Operations Manager to lead the operational heartbeat of its business.
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Reporting directly to the CEO, you'll oversee the people, processes, systems and governance that keep a nationally recognised organisation operating at its best. This is a rare opportunity to step into a broad, commercially focused leadership role where you'll have genuine influence across operations, people, technology, risk and corporate services.
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You'll work closely with senior leaders across the business to drive operational excellence, improve systems and processes, lead a high-performing support team and ensure the organisation continues to scale efficiently and sustainably.
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The Opportunity
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This is far more than an operations management role.
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You'll be responsible for bringing together multiple corporate service functions under one strategic leader, creating consistency across a national business while driving continuous improvement and supporting future growth.
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Leading national corporate services operations including HR and Administration
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Managing outsourced technology partners and ensuring systems, cyber security and business continuity remain fit for purpose
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Driving operational excellence through improved processes, governance and service delivery
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Overseeing risk, compliance, WHS, ESG initiatives and ISO management systems
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Managing supplier relationships, procurement and operational budgets
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Acting as a trusted adviser to the CEO and executive leadership team on operational strategy and business improvement
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About You
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You'll be an experienced operations or corporate services leader who enjoys bringing structure, clarity and commercial thinking to complex organisations and present with:
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Significant experience leading operations or corporate services within a professional services or multi-site environment
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Strong leadership experience managing multidisciplinary support teams
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A sound understanding of HR, governance, compliance and operational risk
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Experience managing outsourced IT providers and business systems
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Commercial acumen with experience managing budgets, suppliers and contracts
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Excellent stakeholder management skills with the confidence to influence senior executives
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A continuous improvement mindset and the ability to balance strategic thinking with hands‐on delivery
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Why Apply?
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This is an prospect to take ownership of a highly visible leadership role where your work will have a genuine impact on how the organisation operates.
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You'll enjoy:
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A broad, enterprise-wide leadership role with significant autonomy
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Direct access to the CEO and executive leadership team
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The opportunity to shape operational strategy and drive business improvement
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A collaborative, people‐first culture
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Flexible working arrangements
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A modern Sydney CBD office
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Excellent long-term career prospects within a respected national organisation
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If you're looking for a role where you can influence strategy, improve business performance and lead operational excellence across a national organisation, we'd love to hear from you.
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📌 National Operations Manager (New South Wales)
🏢 Ampersand
📍 New South Wales