Job Description
Job title: Technical Support / Customer Service
n
Job Summary:
n
We are seeking a dedicated and customer-oriented individual to join our team as a Technical Support / Customer Service. The primary responsibility of this role is to provide excellent service and support to customers, ensuring their needs are met in a timely and efficient manner.
n
Skills:
n
n
Excellent communication skills, both verbal and written
n
Strong problem-solving abilities
n
Ability to work well under pressure in a fast-paced setting
n
Knowledge of customer service principles and practices
n
n
Responsibilities:
n
n
Answering incoming calls and responding to customer inquiries in a professional manner
n




Providing information about products or services offered by the company
n
Resolving customer complaints or issues effectively and efficiently
n
Processing orders, returns, and exchanges accurately
n
Maintaining accurate records of interactions with customers
n
n
Qualifications:
n
n
High school diploma or equivalent required
n
1+ years of experience in a customer service role preferred
n
Proficiency in Microsoft Office applications
n
Ability to work flexible hours, including weekends if necessary
n
#J-*****-Ljbffr

📌 Technical Support / Customer Service (South Australia)
🏢 Recognized
📍 South Australia