Job Description
We are seeking a professional with operational work experience in the maritime industry to join our team, supporting the delivery of the Crown-of-Thorns Starfish (COTS) Control Program.
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This position is critical to maintaining and improving operational standards and data quality across the COTS Control Program's contracted vessel fleet. The role conducts regular on-water audits of contracted operators to ensure operational and data collection standards are maintained at a high level. The position is a key liaison between the Reef Authority and our service providers, supporting quality assurance and compliance across all aspects of Program delivery.
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The Position
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We are seeking a qualified with operational work experience in the maritime industry to join our team, supporting the delivery of the Crown-of-Thorns Starfish (COTS) Control Program.
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This position is critical to maintaining and improving operational standards and data quality across the COTS Control Program's contracted vessel fleet. The role conducts regular on-water audits of contracted operators to ensure operational and data collection standards are maintained at a high level. The position is a key liaison between the Reef Authority and our service providers, supporting quality assurance and compliance across all aspects of Program delivery.
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What you'll do
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Plan, conduct and report on routine on-water site visits to COTS Control Program contractor vessels, including quality assurance checks of in-water operational procedures and in-field data collection activities.
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Work with the Manager - Diving Operations to review contractor WHS frameworks and documentation to ensure adequacy, compliance and currency.
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Manage and quality control COTS Control Program voyage data to support operational planning, reporting and integration into the Reef Authority's information systems.
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Build and maintain effective working relationships with contracted service providers, stakeholders and First Nations peoples on matters relevant to the COTS Control Program.
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Contribute to the development and review of Program manuals, guidelines and reports, and collaborate across the Reef Interventions section on cross-sectional projects and emerging issues.
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What you'll bring
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You are a natural problem solver, a doer and are known for seeing things through to completion.
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You are well-organised, exercise excellent judgment and have an eye for detail.
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You have WHS experience and an understanding of quality assurance in a maritime related industry.
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You are experienced in building and maintaining relationships with contractors and stakeholders.
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You thrive under pressure and responsibly manage competing priorities.
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You are resilient and enjoy being part of a cohesive team.
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Essential Requirements
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Dive Master or ADAS Part 1 Diver (or training to AS/NZS ******) qualification or equivalent and ability to maintain training requirements as per AS/NZS ******:**** Occupational diving operations - Standard operational practice.
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Have and maintain a current Australian driver's licence.
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Be able to travel, sometimes at short notice, and work weekends and outside core hours when required.
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Why join the Reef Authority?
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At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.
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You'll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, professional development opportunities and a collaborative culture committed to protecting the Great Barrier Reef for future generations.
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📌 Operations Support Officer (Townsville)
🏢 Great Barrier Reef Marine Park Authority
📍 Townsville