Job Description
Corporate Services and Operations Manager
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Corporate Services and Operations Manager
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Barleys Traffic Management Pty Ltd
n Location: Coburg or Tooradin, Victoria
n Employment type: Full-time
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About the role
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Barleys Traffic Management is seeking an experienced Corporate Services and Operations Manager to coordinate the company's operational and corporate support functions.
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Reporting to the Managing Director, this position will manage day-to-day operations, workforce planning, administration, scheduling, vehicles, equipment and other business resources. The role will also support the development of operational procedures, performance reporting, compliance systems and continuous improvement initiatives.
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The successful candidate will work closely with office personnel, operational supervisors, traffic-management personnel, clients and senior management to ensure services are delivered safely, efficiently and in accordance with client, company and legal requirements.
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Key responsibilities
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Plan, organise and coordinate the company's operational and corporate support functions.
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Manage the allocation of labour, vehicles, equipment and operational resources.
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Oversee administration, scheduling and workforce-coordination activities.
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Monitor workforce availability and prepare operational resource forecasts.
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Develop and implement operational and administrative procedures, systems and guidelines.
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Ensure traffic-management services are delivered in accordance with approved Traffic Guidance Schemes and client requirements.
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Liaise with clients regarding scheduling, service delivery and operational requirements.
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Monitor operational performance, resource utilisation and service-delivery outcomes.
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Prepare reports and recommendations for the Managing Directors.
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Support operational budgeting, cost control and business planning.
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Manage operational issues, complaints and escalations.
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Support recruitment, workforce planning and employee development.
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Coordinate incident investigations and corrective actions.
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Ensure compliance with company procedures, contractual obligations and applicable legal requirements.
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Maintain effective communication between field personnel, office personnel, clients and senior management.
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Identify opportunities to improve business systems, service delivery and operational efficiency.
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Contribute to business growth through strong client relationships and effective service delivery.
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These responsibilities expand on the attached Operations Manager position, which currently covers operational coordination, resource allocation, workforce availability, client liaison, compliance, performance improvement and management of operational issues.
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About you
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You will be a capable and commercially minded manager who can balance workforce requirements, client expectations, compliance obligations and changing operational priorities.
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You will ideally have:
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Experience in operations management, corporate services, business administration or workforce coordination.
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Experience managing administrative, scheduling or operational personnel.
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Solid workforce-planning and resource-allocation skills.
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Experience developing operational procedures, systems and business improvements.
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Strong analytical, reporting and problem-solving capabilities.
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The ability to remain calm and make sound decisions in a fast-paced operational environment.
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Strong client-management, communication and negotiation skills.
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A sound understanding of workplace compliance, safety and operational risk.
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Experience contributing to budgets, business planning and organisational performance reporting.
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Competence using workforce-management, scheduling and business administration systems.
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Qualifications
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A qualification in one or more of the following areas is highly regarded:
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Business management
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Leadership and management
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Business administration
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Operations management
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Human resource management
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A related discipline
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Relevant traffic-management, civil construction, logistics, infrastructure or field-service experience will also be highly regarded.
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What we offer
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A senior role with genuine responsibility across business operations and corporate services.
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The opportunity to contribute to workforce planning, systems improvement and business growth.
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A supportive and practical management team.
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A varied role working across office, field and client-facing operations.
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Flexible working arrangements may be available following successful training and demonstrated capability.
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Employer-sponsored visa support may be considered for an eligible candidate.
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📌 Corporate Services And Operations Manager (South Australia)
🏢 Barleys Traffic Management
📍 South Australia