Job Description
Part Time - Customer Service Coordinator
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The Adecco Group is the world's leading provider of HRSolutions. We deliver recruitment and career services to organizations andindividuals across the employment life-cycle. In Australia, Adecco has over 50years of industry experience making us the most qualified provider and aleading supplier of casual and permanent staff.
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About Us
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Our client is a leading global shipping company
providinginternational
and domestic transportation services.
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They are seeking a Customer Service Coordinator to jointheir Melbourne-based operations team. The successful candidate will supportthe importation and onward domestic transportation of vehicles whilecoordinating with automotive companies, transport providers, port serviceproviders and other stakeholders.
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This is a part-time position working three days per week.Hybrid working arrangements may be available once the successful candidate hassettled into the role.
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Responsibilities
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The key responsibilities and duties of the role include:
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Managepre-arrival import formalities, including customs and port submissions andrequired system updates
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Reviewand update bills of lading, freight details and applicable charges
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Preparearrival notices, cargo release documents and other import paperwork inline with payment and credit requirements
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ArrangeUnder Bond and Coastal documentation when required
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Coordinatethe onward transportation of imported vehicles within Australia
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Liaisewith OEM automotive customers, transport providers, port service providersand internal teams
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Coordinatevehicle loading and unloading arrangements with relevant service providers
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Prepareand manage invoices relating to freight, domestic transportation and cargohandling charges
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Arrangeand process payments to transport and stevedoring service providers
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Compilecargo information for payment, cost-recovery and reporting purposes
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Maintainaccurate customer, operational and financial records
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Monitorshipments and follow up on missing information or
outstandingdocumentation
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Assistwith general customer service, administrative and operational duties
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Performother ad hoc duties as required by the business
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Your Profile
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This opportunity may suit someone with customer
service,administration,
coordination or logistics experience who is comfortable workingwith detailed information and established procedures.
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The ideal candidate will bring a combination of thefollowing skills and experience:
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Previousexperience in shipping, logistics, operations or administration will behighly regarded but is not essential
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Clearand professional communication skills
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Strongorganisational
and time-management abilities
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Highattention to detail and accuracy
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Confidenceworking with invoices, charges and operational documentation
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Abilityto manage multiple requests, priorities and deadlines
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Aproactive and reliable approach to work
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Practicalproblem-solving skills
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Abilityto work collaboratively with internal and external stakeholders
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Confidenceusing systems and learning current processes
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Availabilityto commence at short notice will be highly regarded
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Contact
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Your application will be treated with
strictconfidentiality.
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For any enquiry, please contact ******** *** or
******.
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📌 Part Time - Customer Service Coordinator (Victoria)
🏢 Adecco
📍 Victoria