Job Description
Melbourne, Australia | Posted on 11/08/2026
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Be the face of Pakenham Marketplace, supporting a retailhub of approximately 180 tenants across five centres.
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The role combines customer service, call
triage,administration
and centre operations support.
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Onsite role with free parking and the opportunity to workclosely with a collaborative Centre Management team.
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Who we're looking for?
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A minimum of two years' experience in an administration roleproviding team support.
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Advanced in Microsoft packages – particularly Word,
Outlook,PowerPoint,
Excel and Teams.
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Knowledge of general office procedures.
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Ability to work autonomously and as part of the team.
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High level of accuracy and attention to detail.
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Excellent verbal and written communication skills.
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The role
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We are seeking an Administration Manager to play a keyfront-of-house role within the onsite Centre Management team at Pakenham Marketplace. Acting as the first point of contact for tenants, contractors,and visitors, you will support the day-to‐day operations of a retail hub whileensuring a high standard of customer service and administrative support.
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Key Responsibilities
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Manage the reception function, acting as the first point ofcontact for tenants, contractors, and visitors.
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Oversee day-to-day office operations, ensuring aprofessional and well-run working environment.
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Draft and prepare correspondence, reports, andpresentations.
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Respond to tenant service requests efficiently andprofessionally.
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Support contractor coordination and day-to-day




centrerequirements.
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Build strong working relationships with the Centre Manager,onsite team, and broader Asset team.
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Marketing & General Support
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Provide general marketing and administrative support toassist with centre initiatives.
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Finance & Reporting
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Process accounts payable and receivable in collaborationwith the Property Accounts team.
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Manage invoices and contractor payments.
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Assist with monthly reporting and prepare
expensereconciliations.
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About Knight Frank
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Knight Frank Australia is part of the world's largest privately owned property consultancy. We provide transactional and advisoryservices across commercial property, including office, retail, and industrialassets.
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What's in it for you?
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Enjoy two extra weeks of leave, two wellness days everyyear, and your birthday off to celebrate your way.
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People first culture with visible, approachable leaders whokeep everyone connected through open conversations and regular businessupdates.
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Drive your career forward with structured six monthly checkins and the ability to start growth conversations anytime.
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Work smarter with purpose-built property platforms andtechnology designed to save you time every day.
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Significant to know
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You must have valid Australian working rights to beconsidered.
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A police check is required for successful candidates.
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We use AI tools to assist with hiring, but people make thefinal decisions.
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We are currently NOT accepting candidates via an agency, wehave PSA's in place.
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#J-*****-Ljbffr

📌 Administration Manager (Victoria)
🏢 Knight Frank Australia
📍 Victoria