Job Description
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Snr Analyst, Automation Analytics
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ABOUT THE ROLE
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The Senior Analyst, Automation & Analytics plays a critical role in driving the development and embedding of analytics, automation, and AI-driven solutions within the local market. As the primary dedicated resource for automation and advanced analytics, this role operates with a high degree of independence and accountability, leading the identification, development, and execution of solutions that improve business performance and operational efficiency.
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This position sits at the intersection of data, technology, and commercial decision-making. Working closely with sales, marketing and senior local and international stakeholders, the role is responsible for proactively identifying opportunities to streamline processes and enhance productivity through automation and AI.
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A strong sense of ownership, intellectual curiosity, and a passion for exploring emerging technologies is essential. The role requires someone who is comfortable operating in an evolving environment, can self-direct priorities, and is motivated by delivering measurable business impact.
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DUTIES & RESPONSIBILITIES
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Automation & AI Delivery
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Support the end-to-end identification, prioritisation, development, and deployment of automation and AI use cases across the business
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Proactively identify opportunities to reduce manual processes, improve efficiency, and enhance scalability through automation and AI-driven solutions
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Design, build, and implement solutions using tools such as Power Automate, Power Apps, and AI Builder, ensuring they are robust, scalable, and aligned with business needs
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Apply prompt engineering techniques and leverage generative AI tools (e.g. Copilot) to enhance reporting, analysis, and day-to-day workflows
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Continuously assess emerging AI and automation tools, translating new capabilities into practical, high-value applications for the business
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Take ownership of solution rollout, stakeholder adoption, and ongoing performance tracking to ensure tangible impact is delivered
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Analytics & Business Insight
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Develop and maintain high-quality reporting and dashboards that provide clear visibility of performance, key drivers,



and commercial outcomes across the business
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Analyse complex data sets to uncover trends, risks, and opportunities across revenue performance, channel mix, and customer behaviour
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Translate analytical outputs into clear, commercially relevant insights and recommendations that support decision-making at all levels
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Support forecasting, scenario modelling, and performance tracking to inform strategic and tactical planning
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Continuously improve data structures, reporting outputs, and analytical approaches to enhance the quality and usability of insights
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Stakeholder Engagement & Influence
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Act as the primary point of contact within the local market for analytics, automation, and AI-related initiatives
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Partner closely with stakeholders across Sales, Marketing and International teams to embed data-driven thinking into day-to-day decision-making
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Engage with stakeholders to understand business challenges, shape problem statements, and translate requirements into scalable analytical and automation solutions
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Support the adoption of new tools, processes, and ways of working through explicit communication, training, and ongoing support
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Influence stakeholders to embrace automation and AI-driven approaches, ensuring solutions are effectively embedded and utilized
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Proactively identify opportunities to improve existing reporting, processes, and decision workflows, with a focus on efficiency and effectiveness
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Maintain a strong awareness of industry trends and advancements in analytics, automation, and AI, bringing forward new ideas and opportunities for the business
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Contribute to the broader automation and AI roadmap, ensuring local initiatives are aligned with global strategy while addressing market-specific needs
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Act as a key connector between local teams and international BI/Analytics functions, supporting knowledge sharing,



consistency, and scalability of solutions
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Foster a culture of continuous improvement by encouraging experimentation and learning within the analytics and automation space
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General
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Perform additional duties as required to support commercial planning.
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EXPERIENCE, KNOWLEDGE & SKILLS
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Bachelor's degree in Computer Science, Analytics, Mathematics, Statistics, or a related discipline
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5+ years' experience using data and analytics to inform business decision-making in a commercial environment
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Strong proficiency in SQL and experience working with complex, large-scale data sets
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Experience developing dashboards and visualisations using tools such as Power BI
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Hands-on experience with Power Platform technologies, particularly Power Automate and Power Apps
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Practical exposure to AI tools (e.g. Copilot, AI Builder, or other generative AI platforms) and an understanding of how they can be applied in a business context
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Familiarity with cloud-based data platforms (e.g. Azure, AWS, Databricks) and/or programming languages such as Python is advantageous
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Understanding of how automation and AI can drive efficiency, scalability, and enhanced decision intelligence within a commercial business
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CORE CAPABILITIES
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Highly self-directed: Comfortable operating independently, setting priorities, and delivering outcomes with minimal supervision
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Curious and forward-thinking: Demonstrates a genuine interest in emerging technologies, with a proactive approach to learning and applying new tools
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Strong commercial acumen: Understands how analytics and automation can drive measurable business outcomes, including revenue growth, cost efficiencies, and productivity gains
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Effective communicator: Able to translate complex technical concepts into clear, concise, and actionable insights for non-technical stakeholders
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Influence and collaboration: Builds strong cross-functional relationships and effectively drives adoption of new tools and processes
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Structured problem-solver: Approaches challenges logically and analytically, with a focus on continuous improvement and practical outcomes
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📌 Snr Analyst, Automation Analytics (New South Wales)
🏢 Royal Caribbean Cruises
📍 New South Wales