Job Description
Senior Medical Receptionist Full Time/Part Time/Casual
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Beenleigh Mall Medical Centre – Beenleigh QLD
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Senior Medical Receptionist Full Time/Part Time/Casual positions – Beenleigh Mall Medical Centre
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Beenleigh Mall Medical centre is conveniently located on level 1 in The Mall Beenleigh, with ample parking and easy access to public transport (5mins walk from Beenleigh train station). The medical centre was established in **** and has been providing medical care to the local community.
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About the Role
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We are seeking an experienced and professional Senior Medical Receptionist to join our busy medical centre. This is an excellent opportunity for a confident, organised and patient-focused receptionist who enjoys working in a fast-paced healthcare environment and supporting both patients and clinical staff.
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As a senior member of the reception team, you will play an important role in ensuring the smooth day-to-day operation of the front desk while providing a high standard of patient service.
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Senior Medical Receptionist Full Time/Part Time/Casual positions – Beenleigh Mall Medical Centre
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Beenleigh Mall Medical centre is conveniently located on level 1 in The Mall Beenleigh, with ample parking and easy access to public transport (5mins walk from Beenleigh train station). The medical centre was established in **** and has been providing medical care to the local community.
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About the Role
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We are seeking an experienced and qualified Senior Medical Receptionist to join our busy medical centre. This is an excellent opportunity for a confident, organised and patient-focused receptionist who enjoys working in a fast-paced healthcare workplace and supporting both patients and clinical staff.
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As a senior member of the reception team, you will play an significant role in ensuring the smooth day-to-day operation of the front desk while providing a high standard of patient service.
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Key Responsibilities
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Welcoming patients and providing professional, friendly service
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Managing patient appointments, bookings, cancellations and recalls
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Answering telephone enquiries and responding to patient requests
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Processing payments, Medicare and private billing
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Maintaining accurate and confidential patient records
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Liaising with doctors, nurses, allied health professionals and external providers
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Assisting with day-to-day administration and reception operations
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Supporting and mentoring junior reception staff
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Managing difficult or sensitive patient enquiries
professionallyEnsuring
reception and waiting areas are organised and welcoming
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Following medical centre policies, privacy requirements and procedures
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Assisting with opening/closing procedures and general administrative duties
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About You
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The successful candidate will have:
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Previous experience in a medical reception or healthcare administration role
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Strong knowledge of medical terminology and medical practice procedures
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Experience with Medicare and medical billing
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Excellent communication and interpersonal skills
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Strong organisational and time-management abilities
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A professional, calm and friendly manner
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High attention to detail and accuracy
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The ability to prioritise tasks in a busy environment
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Confidence dealing with patients, doctors and other healthcare professionals
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Experience supporting or mentoring other reception staff
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A strong understanding of patient confidentiality and privacy requirements
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Experience with medical practice software such as Best Practice, Medical Director or similar is highly desirable
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What We Offer
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A supportive and friendly team environment
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A professional and well-established medical centre
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Opportunity to take on a senior role with responsibility and variety
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Ongoing training and development
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Competitive remuneration based on experience
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#J-*****-Ljbffr

📌 Senior Medical Receptionist Full Time/Part Time/Casual (Queensland)
🏢 Beenleigh Mall Medical Centre
📍 Queensland