Job Description
Our client is a well-established multi-trade services business operating across fire, mechanical, and electrical disciplines. With a strong pipeline of commercial, industrial, and municipal work, they service a number of high-profile clients across Melbourne including councils, water authorities, and large industrial operators.
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Due to continued growth within their fire division, they are now seeking an experienced Service Manager to take ownership of day-to-day operations and help drive the next stage of growth.
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Service Manager - Fire Services
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Northern Suburbs, Melbourne
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About the Company
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Our client is a well-established multi-trade services business operating across fire, mechanical, and electrical disciplines. With a strong pipeline of commercial, industrial, and municipal work, they service a number of high-profile clients across Melbourne including councils, water authorities, and large industrial operators.
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Due to continued growth within their fire division, they are now seeking an experienced Service Manager to take ownership of day-to-day operations and help drive the next stage of growth.
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The Role
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This is a hands-on Service Manager position combining office-based coordination, technical oversight, and client/account management. You will be responsible for ensuring the smooth delivery of fire service works while supporting a team of technicians in the field.
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Key responsibilities include:
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Overseeing daily operations of the fire services division (wet fire, dry fire, and portable systems)
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Leading and supporting technicians across service and maintenance works
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Scheduling and coordinating jobs to ensure efficient delivery
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Preparing and managing quotes, variations, and service work orders
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Leading monthly toolbox meetings
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Identifying cross-selling opportunities across fire, mechanical, and electrical divisions
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About You
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The successful candidate will bring strong industry experience and the ability to step in and "get the crew running right" from day one.
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You will ideally have:
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Background in fire services (wet and/or dry fire systems, portable fire equipment experience highly regarded)
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A-Grade Electrical qualification preferred, though not essential
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Previous experience in a service coordination, supervisory, or management role
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Strong quoting, scheduling, and organisational capability
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A practical, solutions-focused approach
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Robust communication skills and client-facing confidence
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The Opportunity
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This is a key leadership role within a growing business where you will have genuine influence over operations, performance, and future growth of the fire services division.
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An excellent opportunity for an experienced industry professional looking to step into a stable yet evolving leadership position with long-term potential.
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In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!
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