Job Description
Counsellor-Gambling Help Services Outreach - Copy
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Centacare North Queensland – Townsville QLD
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At Centacare North Queensland Ltd, we believe everyone deserves the chance to live a life of wellbeing, dignity and hope.
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We're looking for an experienced and compassionate Outreach Counsellor to join our Gambling Help Service. This is a rewarding role supporting individuals, families and communities affected by gambling harm while helping to build awareness and strengthen support networks across North Queensland.
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Based in Townsville, you'll travel regularly throughout the North West region including Mount Isa, the Gulf and surrounding communities, delivering counselling, education and community engagement where it's needed most.
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No two days are the same.
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Why join Centacare North Queensland?
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At Centacare NQ you'll join an organisation committed to improving the wellbeing of individuals, families and communities across North Queensland.
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We offer:
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Meaningful work that changes lives
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A supportive and experienced multidisciplinary team
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Clinical supervision and ongoing professional development
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Opportunities to travel and work across unique regional and remote communities
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Salary packaging benefits
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A values-driven workplace built on Respect, Integrity, Equality, Compassion, Dignity and Stewardship
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Benefits you will receive:
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SCHADS Level 4 remuneration starting at $92,286 per annum
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$200 sign on bonus
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$2,500 additional payment per year!
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Salary packaging benefits available
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5 weeks annual leave
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Professional development and learning opportunities
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Supportive and values-driven team culture
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Opportunity to make a genuine difference in your local community
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About the role
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As our Gambling Help Service Outreach Counsellor you will:
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Provide evidence-based counselling to people experiencing gambling-related harm.
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Support family members and loved ones affected by gambling.
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Develop individual treatment plans and therapeutic goals.
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Deliver community education sessions promoting safer gambling practices.
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Build strong relationships with community organisations, health providers and gaming venues.
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Strengthen referral pathways across regional and remote communities.
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Work collaboratively with Aboriginal and Torres Strait Islander communities in culturally respectful ways.
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Travel throughout North Queensland, including regular overnight travel.
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This role combines counselling, education, outreach and community development into one rewarding position.
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About you
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You'll be someone who enjoys working independently while remaining connected to a supportive multidisciplinary team.
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You'll bring:
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A degree in Social Work, Psychology or another relevant behavioural science.
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Experience providing therapeutic counselling.
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Strong assessment and risk management skills.
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Excellent communication and relationship-building abilities.
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A genuine commitment to person-centred, trauma-informed practice.
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Confidence working across diverse communities.
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A current Driver Licence.
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(Or the ability to obtain) Blue Card, NDIS Worker Screening Clearance and First Aid Certificate and National Police Clearance.
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Experience in addiction services or working with Aboriginal and Torres Strait Islander communities will be highly regarded.
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About Centacare North Queensland
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Centacare North Queensland delivers a broad range of community services across North Queensland including counselling, disability services, family support, domestic and family violence services, education and therapeutic programs.
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Our purpose is to promote wellbeing and resilience for individuals, families and communities through respectful, compassionate and high-quality service delivery.
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Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply.
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Applications will be assessed as they are received, and Centacare North Queensland reserves the right to close the recruitment process early should a suitable candidate be appointed.
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Applicants must have appropriate work rights in Australia.
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📌 Counsellor-Gambling Help Services Outreach - Copy (Townsville)
🏢 Centacare North Queensland
📍 Townsville