Job Description
The Operations Manager will oversee the day-to-day operational functions of Gnarly Neighbours and The Neighbourhood, a youth not-for-profit and social enterprise comprising a café, skate store, print studio and indoor skatepark. This is a key senior management position working directly with the CEO to ensure the organisation has the people, systems, processes and financial foundations needed to grow its impact. This is a hands-on position requiring comfort moving between big-picture planning and practical day-to-day work required to keep a growing organisation running well.
n
Key responsibilities
n
n
Oversee financial management, budgeting, forecasting and reporting
n
Manage payroll, accounts payable and receivable
n
Lead HR, recruitment, rostering and staff support
n
Ensure organisational compliance, risk management and workplace health and safety
n
Manage Child Safe Standards and organisational compliance requirements
n
Track, report and acquit grant expenditure
n
Develop and maintain policies, procedures and operational systems
n
Oversee facilities, assets, suppliers and contractors
n
Provide operational oversight of social enterprise activities
n
Support Department Managers and improve communication across the organisation
n
n
About you
n
n
At least five years' experience in a senior management, operations management or similar leadership role
n




Solid financial management skills including budgeting, forecasting and financial reporting
n
Experience managing people, HR processes and organisational systems
n
Excellent organisation and the ability to manage competing priorities
n
Strong problem-solving skills and a practical, solutions-focused approach
n
Excellent written and verbal communication skills
n
Confidence working with managers, employees, Board members and external stakeholders
n
Experience with Xero, Square, Shopify and workflow/project management software
n
The ability to lead by example and support an organisation through growth and change
n
Experience within a not-for-profit, charity, social enterprise or community organisation would be highly regarded, as would knowledge of ACNC, Fair Work, child safety and workplace compliance
n
n
About us
n
Gnarly Neighbours is a youth not-for-profit and social enterprise. We provide free programs, safe spaces and opportunities for young people, while our social enterprise, The Neighbourhood, brings together a café, skate store, print studio and indoor skatepark to help create employment pathways and financially support our work.
n
Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
#J-*****-Ljbffr

📌 Operations Manager (Seymour)
🏢 Gnarly Neighbours
📍 Seymour