Job Description
Parramatta, Australia | Posted on 07/24/2026
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We are seeking a skilled
ProvisioningEngineer
to join our network operations team. In this role, you will takeownership of approved network designs and deliver them through to successfulservice activation on the live network.
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You will beresponsible for planning, configuring, testing, and commissioning servicesacross fibre, transport, and IP networks while coordinating with
multiplestakeholders
to ensure timely, high-quality, and error-free service delivery.The role requires strong technical hands-on expertise, excellent
coordinationskills,
and the ability to work in a shift-based workplace.
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Takeownership of approved orders from the Design team and deliver them through tosuccessful service activation within committed timeframes
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Planprovisioning activities, book change windows, prepare configuration scripts,and verify all pre-requisites before activation
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Configure,activate,
and commission services on the live network in accordance with theapproved design and change management processes
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Coordinatewith Field Engineers, NOC, customer technical contacts, and third parties(e.g., carriers, NBN Co, vendors) to ensure end-to-end service delivery
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Performthorough service testing and validation against acceptance criteria and obtaincustomer sign-off where required
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Diagnoseand resolve issues encountered during provisioning; elevate to Design, VendorSupport, or senior engineers when necessary
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Executerollback procedures cleanly when required and ensure the network is returned toa stable state
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Updateinventory, provisioning records, and order management systems accurately uponcompletion of each task
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Producehandover documentation for Service Operations and ensure monitoring andalarming are correctly configured
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Providepost-activation support during the warranty/early-life period and assist withfault investigation
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Workshifts and after-hours change windows as required, following on-call andescalation procedures
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Identifyrecurring provisioning issues or process gaps and contribute to
continuousimprovement
initiatives
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Comply with workplace Health, Safety, andEnvironment (HSE) policies and procedures at all times
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Activelycontribute to process improvement initiatives and suggest enhancements toworkflows and best practices
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Undertake any other dutiesand activities as requested by the line manager or as required by businessneeds
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Requirements
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Education : Bachelor's degree in
Telecommunications,Electronics,
Computer Science, or related engineering field (Diploma withstrong relevant experience may be considered)
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Experience : 4–8 years of hands-on experience in
networkprovisioning
and service activation within a telecom or service
providerenvironment
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Technical Skills:n
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Hands-onconfiguration and provisioning of Juniper (MX), Cisco, and Nokia devices
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Strongexperience with SecureCRT, WinSCP, and scripting for device configuration
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DWDMprovisioning experience on Nokia PSS and Huawei platforms using NFM-P and NFM-T
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Workingknowledge of Alcatel SDH *****, ****, ****), Cisco WIP routers, NokiaNGTT/NGCE-AA, and Netconfig roles
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Experiencewith Microsoft Azure and AWS networking, including tunnel creation
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Operationalknowledge
of NBN Portal, One Manage, TEMIP, Voice Switches, and OSS systems
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Excellentcoordination
and stakeholder management skills
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Strongproblem-solving and troubleshooting abilities under pressure
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Other Requirements:n
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Willingnessto work in rotational shifts and after-hours change windows
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Huaweicertifications
- NCE-CE (Cloud & Enterprise) and NCE-TX (Transmission)
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Experiencewith fibre, transport, and IP/MPLS service provisioning
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