Job Description
Lead and supervise the AM Operations team.
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Provide daily direction to drivers, forklift operators and warehouse staff.
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Allocate labour effectively to meet operational demands.
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Ensure all freight is dispatched within required service levels.
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Monitor depot workflow and adjust resources throughout the shift.
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Escalate operational issues promptly and provide practical solutions.
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Maintain high housekeeping standards throughout the depot.
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Ensure equipment and operational resources are utilised efficiently.
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Operational Leadership
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Lead and supervise the AM Operations team.
n
Provide daily direction to drivers, forklift operators and warehouse staff.
n
Allocate labour effectively to meet operational demands.
n
Ensure all freight is dispatched within required service levels.
n
Monitor depot workflow and adjust resources throughout the shift.
n
Escalate operational issues promptly and provide practical solutions.
n
Maintain high housekeeping standards throughout the depot.
n
Ensure equipment and operational resources are utilised efficiently.
n
n
Allocation & Fleet Coordination
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Complete daily vehicle allocations and route planning.
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Maximise vehicle utilisation and driver productivity.
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Ensure runs are allocated accurately and efficiently.
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Monitor departure times and delivery schedules.
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Communicate operational changes to drivers throughout the shift.
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Minimise unnecessary kilometres and overtime.
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Assist with linehaul and local fleet coordination where required.
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Team Leadership
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Create a positive,



respectful and high-performing workplace culture.
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Lead by example through professionalism and robust work ethic.
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Coach, mentor and develop employees.
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Conduct daily pre-start meetings and toolbox talks.
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Address performance concerns promptly and professionally.
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Recognise and encourage positive performance.
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Promote teamwork and accountability across all operational staff.
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Safety & Compliance
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Promote a strong safety culture.
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Ensure all employees comply with company policies and procedures.
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Verify pre-start inspections are completed.
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Monitor fatigue management and Chain of Responsibility compliance.
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Ensure PPE requirements are adhered to.
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Investigate and report incidents, hazards and near misses.
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Conduct regular workplace inspections.
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Key Skills & Experience
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Previous experience supervising a transport or warehouse operation.
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Extensive knowledge of transport allocation and route planning.
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Strong leadership and people management skills.
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Excellent organisational and planning ability.
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High level of computer literacy.
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Experience using Transport Management Systems.
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Ability to work under pressure and make sound operational decisions.
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Excellent communication and conflict resolution skills.
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Key Competencies
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Leadership
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Operational Planning
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Allocation & Scheduling
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Decision Making
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Accountability
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Communication
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Coaching & Development
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Problem Solving
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Time Management
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Customer Focus
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Safety Leadership
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📌 Am Operations Supervisor / Allocator (New South Wales)
🏢 Doble Express Transport
📍 New South Wales