Job Description
DJB Plumbing & Gas is a busy, family-run plumbing and maintenance business based in Ballarat. We are looking for a reliable, organised and friendly Administration Officer to join our office team. This role would suit someone who enjoys working in a fast-paced environment, is confident communicating with customers and tradespeople, and can manage multiple tasks throughout the day.
n
Key responsibilities
n
Answering incoming phone calls and responding to customer enquiries
n
Booking and scheduling plumbing jobs
n
Managing technicians' calendars and daily schedules
n
Creating and updating jobs in ServiceM8
n
Preparing and sending quotes and invoices
n
Following up outstanding quotes, jobs and customer enquiries
n
General accounts and MYOB administration
n
Processing supplier invoices and purchase orders
n
Email and inbox management
n
Liaising with customers, suppliers,



property managers and commercial clients
n
About you
n
Strong administration and organisational skills
n
Confident and professional phone manner
n
Able to prioritise and manage multiple tasks
n
Comfortable working in a busy environment where priorities can change throughout the day
n
Good computer skills and ability to learn new systems
n
Reliable, proactive and able to work as part of a small team
n
Robust attention to detail
n
Previous experience using ServiceM8 (highly regarded)
n
Previous experience using MYOB (highly regarded)
n
About us
n
DJB Plumbing & Gas is a busy, family-run plumbing and maintenance business based in Ballarat.
#J-*****-Ljbffr

📌 Office Administration (Ballarat)
🏢 DJB Plumbing and Gas
📍 Ballarat