Job Description
Branch Operations Manager – Central Coast
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Telescope Tyres Group | Full-Time | Central Coast, NSW
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Telescope Tyres Group is seeking an experienced Branch Operations Manager to lead the day-to-day operations of our Central Coast branch.
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This is a hands-on leadership role focused on customer-service, workshop productivity, stock control and supporting the branch and Regional Sales Manager to achieve sales and performance targets.
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The Role
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Working closely with the Regional Sales Manager, you will be responsible for:
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Supporting the branch and Regional Sales Manager to achieve daily and monthly targets
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Delivering a consistently high level of customer-service
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Managing customer enquiries, quotes, bookings and follow-up
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Identifying sales opportunities with new and existing customers
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Leading the workshop, field service and branch operations teams
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Managing job scheduling, workflow and technician productivity
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Ensuring customer work is completed correctly and on time
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Maintaining accurate stock levels and controlling stock losses
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Managing branch operating costs, labour and consumables
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Maintaining vehicles, workshop equipment and branch assets
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Driving workplace safety, compliance and high-quality workmanship
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Coaching staff and building a disciplined, customer-focused team
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Identifying operational issues and improving branch efficiency
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About You
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To succeed in this role, you will have:
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At least three years' experience in branch, operational or workshop leadership
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Strong customer-service and sales-support skills
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Strong knowledge of the tyre, automotive or related service industry
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Proven experience leading and developing a team
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A strong understanding of workflow, stock and cost control
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A practical, hands-on approach to problem-solving
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A genuine commitment to safety and customer-service
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The ability to hold people accountable and deliver results
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Why Join Telescope Tyres Group?
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This is an opportunity to take ownership of an important branch operation within a growing Australian tyre group. You will work closely with the Regional Sales Manager to support sales growth, improve operational performance and develop a high-performing team.
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If you are a motivated leader who enjoys supporting sales, looking after customers and running an efficient, safe and skilled branch, we would like to hear from you.
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📌 Branch Operations Manager (Central Coast)
🏢 Telescope Tyres Group
📍 Central Coast