Job Description
Sr Technical Field Engineer I Sydney NSW
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We are seeking a Sr Field Engineer to join our team and provide expert onsite technical support to large and complex client environments across Australia. This is an exciting opportunity for a hands-on professional who thrives in customer-facing roles and enjoys working with a wide range of technologies.
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What You'll Do
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As a Field Engineer, you will play a critical role in ensuring our clients' systems and infrastructure operate at peak performance. Your responsibilities will include:
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Installing, repairing, and maintaining hardware and software solutions at client sites
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Performing server and storage break-fix support, troubleshooting, and preventive maintenance
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Managing onsite service activities from start to finish, ensuring timely resolution of technical issues
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Conducting installations, upgrades, and system maintenance in customer environments
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Utilizing advanced diagnostic tools and technical expertise to resolve complex technical challenges
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Providing technical guidance and support to fellow engineers and team members




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Identifying recurring issues and recommending process and service improvements
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Maintaining accurate documentation, reporting, and service records
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Building solid customer relationships through exceptional service delivery and communication
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What We're Looking For
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Minimum 2 years of hands-on experience in Field Engineering, Desktop Support, Infrastructure Support, or a related technical role
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Experience with hardware maintenance, installations, troubleshooting, and customer-facing technical support
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Strong problem-solving and analytical skills
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Ability to work independently while collaborating effectively with a broader technical team
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Excellent communication and customer service skills
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Technical certification or Associate Degree preferred
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Mandatory Requirements
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Australian Citizenship
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Active Australian Security Clearance (Baseline or NV1) is required
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📌 Sr. Tech Field Engineer (New South Wales)
🏢 Unisys
📍 New South Wales