Job Description
Salary Range: $80,000 – $90,000 per annum (plus superannuation)
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Employment Type: Full-time, permanent
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About the Role
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Chargrill Charlie's Rose Bay is seeking a highly motivated and experienced Rapid Food Manager to oversee the daily operations of our fast-paced store. The successful candidate will lead a team of front and back-of-house staff to deliver exceptional customer service, ensure product quality, and maintain operational efficiency.
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Key Responsibilities
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Hire, train, and supervise team members to maintain a high standard of performance.
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Plan and manage staff rosters and shift schedules to ensure optimal staffing levels.
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Conduct regular staff performance evaluations and provide ongoing coaching and feedback.
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Track daily sales, set budgets, and control operating costs with a focus on food waste reduction.
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Manage inventory, order supplies, and maintain accurate stock records.
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Ensure compliance with workplace health, cleanliness, and safety regulations.
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Monitor the preparation and presentation of food to maintain consistency and quality.
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Resolve customer complaints and queries promptly and professionally.
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Collaborate with senior management to develop and implement marketing strategies that drive sales growth, improve profitability, and enhance customer retention.
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Skills and Experience Required
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Minimum of two (2) years' experience in a fast food or quick service restaurant management role.
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Strong leadership and communication skills.
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Proven ability to manage budgets, control costs, and achieve financial targets.
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Excellent customer service and conflict resolution skills.
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Sound knowledge of food safety, hygiene, and workplace safety standards.
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Experience in staff training and performance management.
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Qualifications
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Certificate IV or higher in Hospitality Management or a related field (or equivalent experience).
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📌 Fast Food Manager (New South Wales)
🏢 One V One
📍 New South Wales