Job Description
Administration Assistant - 12 Month Maternity Leave Cover
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We are looking for a motivated and organised Administration Assistant to join our team in Keysborough for a 12-month maternity leave cover position.
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This is a outstanding opportunity for someone who enjoys working in a busy environment, communicating with customers and supporting a range of teams across the business.
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Working closely with our EWP teams, you will provide administration and customer support to help ensure customer requests, quotes and orders are managed efficiently from enquiry through to delivery.
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Key Responsibilities
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Manage and action emails across designated business email accounts.
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Liaise with Production, Sales, Marketing and Logistics teams to support smooth day-to-day operations.
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Enter and maintain customer design requests through the relevant design service platforms.
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Monitor outstanding customer requests and work with designers to ensure requests are progressed within required timeframes.
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Communicate outcomes and updates to customers.
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Ensure customer pricing is accurately communicated to relevant internal and external stakeholders.
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Prepare customer quotes in accordance with established processes.
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Assist with documentation for larger customer and builder tenders.
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Identify opportunities to allocate overrun stock to EWP sales orders to assist with inventory management.
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Coordinate customer delivery dates and delivery methods with customers, builders and Dispatch.
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Prepare reports to assist Account Managers with following up outstanding quotes and opportunities.
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About You
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Organised and able to manage multiple tasks and priorities.
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Confident communicating with customers and internal teams.
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Accurate and detail-oriented.
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Comfortable using Microsoft Office and computer-based systems.
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Able to work independently while also being part of a team.
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Proactive, reliable and willing to learn.
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Previous administration, customer service or sales support experience will be highly regarded.
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What We Offer
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12-month maternity leave cover
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Monday to Friday, 9:30am – 3:00pm
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Consistent part-time hours
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Free access to EAP services
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The successful candidate must have Australian Citizenship or legal Work Rights and must undertake a pre-employment medical assessment.
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ITI Australia is committed to building an inclusive and diverse workforce. We strongly encourage applications from all diverse groups, including Aboriginal and Torres Strait Islander people and people with disability.
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📌 Administration Assistant - 12 Month Maternity Leave Cover (Victoria)
🏢 ITI AUSTRALIA
📍 Victoria