Job Description
Location: Sydney | Permanent, Full Time
n Reports to: CEO | Executive Leadership Team
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The Opportunity
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An established and growing Australian healthcare organisation is seeking a General Manager - Information Technology to lead its technology function through its next stage of maturity and growth.
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Reporting directly to the CEO and sitting on the Executive Leadership Team, this role has enterprise-wide responsibility for technology strategy, infrastructure, applications, Enterprise Architecture, service management, cyber governance, data and vendor partnerships.
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The immediate mandate is to strengthen the technology foundations, improve visibility and governance, and establish a clear strategy and roadmap for the future. Longer term, the role will help shape how AI, automation and emerging technology support growth and the future delivery of healthcare.
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Key Responsibilities
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Strategy & Architecture
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Define and execute the enterprise IT and data strategy.
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Own the technology roadmap and Enterprise Architecture.
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Establish architecture standards, principles and governance.
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Align technology investment with business strategy and growth.
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Provide strategic technology advice to the CEO and ELT.
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IT Operations & Applications
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Lead approximately 15 technology professionals across IT
Operations/Infrastructure
and
Development/Applications.
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Improve the reliability, resilience and performance of core technology services.
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Oversee infrastructure, cloud, networks, applications and integrations.
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Ensure technology can support a growing, multi-site healthcare environment.
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Drive continuous improvement across technology operations and delivery.
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Governance & Performance
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Establish clear KPIs, SLAs and service performance measures.
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Provide transparent reporting to the CEO and ELT across performance, risk, investment and delivery.
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Mature IT processes, policies and service management.
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Strengthen disaster recovery and business continuity capability.
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Cyber Security & Risk
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Provide leadership and governance across cyber security and technology risk.
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Ensure appropriate protection of sensitive patient, clinical and corporate information.
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Work with external security partners to continually assess and improve cyber posture.
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Ensure technology risks are clearly understood and communicated at Executive level.
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Own technology sourcing strategy and key build, buy and partner decisions.
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Manage strategic relationships with vendors and MSPs.
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Establish clear vendor performance measures and governance.
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Ensure technology partnerships deliver strong service and value for money.
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Shape the organisation's approach to AI and automation.
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Identify opportunities to improve clinical and operational workflows.
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Establish appropriate AI governance and architecture.
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Position technology to support the organisation's future growth and evolving models of healthcare.
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About You
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We are seeking an experienced technology leader who combines strong technical foundations with exceptional Executive communication and business partnering capability.
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You'll ideally bring:
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Strong IT Operations and Infrastructure foundations.
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Broad exposure across Applications, Architecture, Cloud, Cyber and Data.
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Experience developing technology strategies and roadmaps.
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Enterprise Architecture and technology governance experience.
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Strong vendor, MSP and commercial management capability.
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Experience leading multi-disciplinary technology teams.
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Experience within a complex, regulated and/or multi-site organisation.
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Strong cyber security, resilience and technology-risk knowledge.
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Exposure to AI and automation.
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Excellent Executive stakeholder management and influencing skills.
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Healthcare experience is highly regarded, although candidates from other complex, regulated or distributed organisations are encouraged to apply.
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Specific technology-stack experience is less important than leadership maturity, strategic capability and experience building well-run technology functions.
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Leadership Profile
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Technical capability alone won't define success.
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We're looking for a transparent, collaborative and commercially minded leader who can build credibility with the CEO and ELT, translate technology into business outcomes and proactively communicate performance, risks and priorities.
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You'll empower your leadership team to own day-to-day operations while maintaining focus on strategy, governance and organisational outcomes.
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What Success Looks Like
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Success will include establishing a transparent technology strategy and roadmap, ownership of Enterprise Architecture, improved reliability and resilience, stronger cyber and vendor governance, meaningful KPIs and SLAs, and greater Executive visibility of technology performance.
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With the foundations established, you'll help position the organisation to take advantage of AI, automation and emerging technology while supporting continued national growth.
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Why Consider This Opportunity?
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This is a highly visible opportunity to shape technology within a growing Australian healthcare organisation.
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You'll report directly to the CEO, sit on the ELT and have genuine enterprise-wide ownership of technology, with the opportunity to strengthen the foundations today while helping define how technology enables the organisation's future growth and innovation.
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📌 General Manager - Information Technology (New South Wales)
🏢 @
📍 New South Wales