Job Description
Mumoo Pty Ltd TA Accidental Health & Safety - Melbourne – Melbourne VIC
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We are a growing workplace Safety Solutions provider Servicing Businesses across Victoria.
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We help Organisations stay Compliant with Australian Standards and Workplace Health & Safety requirements through First Aid, Safety Equipment, Onsite servicing and ongoing support.
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We are seeking a motivated, organized and mature Sales Coordinator to join our team.
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This is a varied role combining mostly Face to Facesales support, field services and coordination of some relevant administration tasks.
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We are a growing workplace Safety Solutions provider Servicing Businesses across Victoria.
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We help Organisations stay Compliant with Australian Standards and Workplace Health & Safety requirements through First Aid, Safety Equipment, Onsite servicing and ongoing support.
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We are seeking a motivated, organized and mature Sales Coordinator to join our team.
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This is a varied role combining mostly Face to Facesales support, field services and coordination of some relevant administration tasks.
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About the Role
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This position plays a key role in Supporting Business growth while ensuring smooth day-to-day operations.
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You will work closely with Customers , Technicians and Management to coordinate Services, Maintain Client Relationship and Support Sales Activities.
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Key Responsibilities
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Customer Service & Sales Support
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Respond to customer enquiries via phone, email, and other communication channels in a professional and timely manner.
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Prepare quotations, proposals, and sales documentation for customers.
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Follow up on customer enquiries, quotations,



and sales opportunities to support business growth.
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Assist with customer onboarding, account setup, and ongoing account management.
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Build and maintain positive relationships with customers by providing exceptional service and support.
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Identify customer needs and recommend suitable products and services.
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Service Coordination
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Coordinate service schedules, technician appointments, and customer bookings.
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Field Service Support
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Attend customer sites as required to perform first aid equipment servicing, inspections, stock replenishment, and related service activities.
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Conduct routine equipment checks in accordance with company procedures and compliance requirements.
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Complete service reports and update customer records following site visits.
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Assist with urgent customer service requests and ad-hoc service callouts.
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Administration & Operations
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Maintain accurate customer records within the CRM system and company databases.
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Process sales orders, service requests, and related documentation.
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Prepare reports, spreadsheets, and general correspondence as required.
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Manage calendars, appointments, and follow-up schedules.
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Assist management with administrative and operational tasks.
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Contribute to the continuous improvement of business processes, systems, and customer service standards.
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General
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Work collaboratively with internal teams to ensure a positive customer experience.
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Comply with company policies, procedures, and workplace health and safety requirements.
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Undertake additional duties as reasonably required to support business operations.
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About You
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The ideal candidate will have:
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Previous experience in administration, customer service, Face to Facesales support or account coordination
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Proven Sales records and contribution to business Growth
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Strong organisational and time management skills
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Highly autonomous, comfortable to work independent, be able to multitask and self-motivated
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Excellent verbal and written communication skills
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High attention to detail and accuracy
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Confidence using Microsoft Office (Outlook, Excel and Word)
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Experience with CRM systems (preferred)
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Positive attitude and willingness to learn
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Hold Australian driver's licence (Mandatory), comfortable visiting customers across Melbourne and surrounding areas.
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What We Offer
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Supportive Setting: Work in a friendly, respectful, and caring team, supporting you with knowledge & training.
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Flexible Scheduling: Great work-life balance with hours that can be tailored around your lifestyle.
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Career growth: Opportunity to develop sales and business skills within a growing business
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Generous Perks: Enjoy attractive staff incentives.
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#J-*****-Ljbffr

📌 Sales Coordinator (Victoria)
🏢 MumooTA Accidental Health & Safety - Melbourne
📍 Victoria