24 Aug
|
Showtime Consulting
|
Queensland
24 Aug
Showtime Consulting
Queensland
Job Description
Support Windows 11 migrations and Intune deployments across gaming venues, providing hands-on device rollout and field support.
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12th August, ****
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Company Description
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Showtime Consulting is a leading provider of Shielded Cloud, Digital, Infrastructure, and Technology Delivery Solutions across Australia and New Zealand.
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We specialise in delivering enterprise-scale technology programs spanning cloud, infrastructure, end-user computing, platform engineering, cyber security, workplace technology, and digital transformation initiatives.
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We partner with major organisations to build high-performing technology teams and deliver business-critical technology programs that improve operational performance, user experience, security, and reliability.
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The Role
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We are seeking an experienced EUC Deployment & Field Support Engineer to join a high-performing deployment and technology delivery team.
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This is a hands-on role focused on supporting large-scale device deployments, Windows 11 migrations, endpoint provisioning, field rollout activities, and end-user technology support across multiple customer sites and gaming venues.
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You will play a key role in ensuring successful deployment outcomes by installing, configuring, validating, and supporting devices and workplace technology solutions while working closely with project teams, customers, and operational stakeholders.
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Key Responsibilities
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Support Windows 11 migration and device refresh activities.
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Perform device installation, configuration, provisioning, and validation using Microsoft Intune.
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Execute field deployment activities across gaming venues and customer sites.
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Validate network connectivity, peripherals, and site readiness prior to deployment.
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Provide hands-on deployment support during rollout and cutover windows.
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Troubleshoot desktop, laptop, hardware, software, and peripheral issues.
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Assist with deployment monitoring, issue resolution, and escalation activities.
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Support rollout coordination, status reporting, and stakeholder communications.
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Collaborate with project teams, service desk teams, and customer stakeholders to ensure successful delivery.
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12th August, ****
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Company Description
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Showtime Consulting is a leading provider of Shielded Cloud, Digital, Infrastructure, and Technology Delivery Solutions across Australia and New Zealand.
n
We specialise in delivering enterprise-scale technology programs spanning cloud, infrastructure, end-user computing, platform engineering, cyber security, workplace technology, and digital transformation initiatives.
n
We partner with major organisations to build high-performing technology teams and deliver business-critical technology programs that improve operational performance, user experience, security, and reliability.
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The Role
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We are seeking an experienced EUC Deployment & Field Support Engineer to join a high-performing deployment and technology delivery team.
n
This is a hands‐on role focused on supporting large-scale device deployments, Windows 11 migrations, endpoint provisioning, field rollout activities, and end‐user technology support across multiple customer sites and gaming venues.
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You will play a key role in ensuring successful deployment outcomes by installing, configuring, validating, and supporting devices and workplace technology solutions while working closely with project teams, customers, and operational stakeholders.
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Key Responsibilities
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Support Windows 11 migration and device refresh activities.
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Perform device installation, configuration, provisioning, and validation using Microsoft Intune.
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Execute field deployment activities across gaming venues and customer sites.
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Validate network connectivity, peripherals, and site readiness prior to deployment.
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Provide hands‐on deployment support during rollout and cutover windows.
n
Troubleshoot desktop, laptop, hardware, software, and peripheral issues.
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Assist with deployment monitoring, issue resolution, and escalation activities.
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Support rollout coordination, status reporting, and stakeholder communications.
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Maintain deployment documentation and deployment records.
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Collaborate with project teams, service desk teams, and customer stakeholders to ensure successful delivery.
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What You'll Need
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Experience as a Deployment Engineer, Desktop Support Engineer, EUC Engineer, Field Support Engineer, or similar role.
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Hands‐on experience with Windows ***** deployments and device refresh programs.
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Experience with Microsoft Intune and device provisioning.
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Robust troubleshooting skills across desktop, laptop, hardware, software, and peripheral technologies.
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Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and Wi-Fi connectivity.
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Experience supporting end users during technology rollouts and migrations.
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Strong communication and customer service skills.
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Ability to work independently and travel between deployment locations as required.
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Desirable Skills
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Experience with Microsoft Autopilot.
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Exposure to SCCM/MECM or Microsoft Endpoint Manager.
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PowerShell scripting experience.
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Experience supporting retail, hospitality, gaming, or multi‐site environments.
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Knowledge of ITIL processes and service management tools such as ServiceNow or Jira.
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Experience working on large‐scale deployment or transformation programs.
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Why Join Us?
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Work on large-scale technology deployment and workplace transformation programs.
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Play a key role in Windows 11 migration and modern device management initiatives.
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Gain exposure to enterprise endpoint management technologies including Intune and Autopilot.
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Work across a diverse range of customer sites and operational environments.
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Collaborate with experienced infrastructure, workplace technology, and deployment specialists.
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Opportunity to contribute to operational excellence, customer experience, and continuous improvement initiatives.
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#J-*****-Ljbffr
📌 Euc Deployment & Field Support Engineer (Queensland)
🏢 Showtime Consulting
📍 Queensland