Job Description
Position: Store Manager
n Location: Fortitude Valley, Brisbane, QLD
n Business: Camargue Fashion
n Reports to: Retail Director
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The details
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Position: Store Manager
n Location: Fortitude Valley, Brisbane, QLD
n Business: Camargue Fashion
n Reports to: Retail Director
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About Camargue
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Camargue is a leading independent fashion boutique with a strong reputation for curated designer collections, exceptional personal service and a distinctive point of view.
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We are looking for an experienced and inspiring Store Manager to lead our Fortitude Valley boutique and play an integral role in the continued success of the business.
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This is an opportunity for a passionate retail leader who understands that exceptional fashion retail is about more than selling product - it is about creating meaningful experiences, building genuine client relationships and leading a team that takes pride in what they do.
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The opportunity
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As Store Manager, you will take ownership of the day-to-day performance of the boutique, leading a talented team to deliver robust commercial results while upholding Camargue's high standards of service and presentation.
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Working closely with the highly experienced Retail Director, you will bring the vision and direction of the business to life on the shop floor.
n You will be a visible, hands-on leader who thrives on motivating a team, building client relationships, driving sales and creating a boutique environment that reflects the Camargue brand.
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Why join Camargue?
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Camargue is a boutique environment where individuality, fashion and genuine client relationships matter.
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Working closely with an experienced Retail Director, you will have the opportunity to make a meaningful contribution to the culture, performance and direction of the boutique.
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If you are an ambitious retail leader with a passion for fashion, a strong commercial mindset and a genuine talent for bringing people together, we would love to hear from you.
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Key Responsibilities
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Lead & inspire
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Lead, motivate and develop the boutique team to achieve exceptional results.
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Create a positive, professional and energetic team culture.
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Lead by example through your presence, attitude, communication and work ethic.
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Set clear expectations and provide ongoing coaching, feedback and recognition.
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Address performance, behavioural and customer service matters promptly and professionally.
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Conduct daily morning meetings and a 2pm performance check-in to keep the team focused on daily targets.
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Drive sales & commercial performance
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Take ownership of store sales performance and achieve monthly budgets.
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Create a strong sales culture focused on results, styling and client relationships.
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Lead the team in upselling and cross-selling through considered styling and product recommendations.
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Monitor sales performance, sell-through and key store results.
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Identify opportunities for improvement and implement action plans with the Creative Director.
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Actively contribute to new client acquisition and ongoing client development.
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Deliver an exceptional client experience
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Lead by example in delivering highly personalised and memorable customer service.
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Ensure every client is welcomed professionally and promptly.
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Develop and maintain strong relationships with new and existing clients.
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Encourage the team to build their own client portfolios and maintain accurate client contact books.
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Ensure clients are contacted when new collections launch.
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Coach the team to confidently communicate product, brands and styling recommendations.
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Manage returns with a positive, service-led approach, working towards an exchange wherever appropriate.
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Ensure the team consistently embodies the #CamargueCool experience.
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Maintain the Camargue Standard
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Maintain exceptional visual merchandising and boutique presentation standards.
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Ensure the store is immaculately presented, clean and fully stocked throughout the day.
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Ensure all team members meet Camargue's presentation and staff wardrobe standards.
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Work with the Creative Director to ensure staff presentation appropriately reflects the Camargue aesthetic.
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Provide immediate and constructive feedback where standards are not met.
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Operations & Financial Management
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Manage the day-to-day operational requirements of the boutique.
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Prepare rosters at least three weeks in advance.
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Monitor store expenses and identify opportunities to improve efficiency and reduce costs.
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Monitor expenses including alterations, dry cleaning and other boutique costs.
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Maintain accurate store budget information.
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Ensure cash-handling and banking procedures are consistently followed.
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Ensure all required reports and administrative tasks are completed accurately and on time.
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Ensure equipment and store facilities are maintained and any issues are promptly reported.
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Review and approve staff timesheets.
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Ensure all store policies, procedures and compliance requirements are consistently followed.
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About You
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You are a confident, commercially driven and inspiring retail leader with a genuine passion for fashion and people.
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You understand how to create a premium customer experience while maintaining a strong focus on sales and commercial performance. You naturally lead from the front and enjoy being actively involved on the shop floor.
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You will ideally have
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Proven experience in a Store Manager or senior retail leadership role.
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A strong background in premium, designer or fashion retail.
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A genuine passion for fashion, styling and client relationships.
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A proven ability to lead, motivate and develop a team.
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Strong commercial and sales acumen.
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Exceptional customer service skills and a highly client-focused mindset.
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Confidence in styling, upselling and cross-selling.
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Excellent communication and interpersonal skills.
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Strong organisational and time-management skills.
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The ability to remain calm, positive and effective under pressure.
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A proactive approach to problem-solving.
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Solid attention to detail and presentation.
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The ability to take ownership, make decisions and drive outcomes.
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A natural ability to create a positive and high-performance team environment.
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What success looks like:
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Consistent achievement of monthly sales targets.
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A motivated, engaged and high-performing team.
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Exceptional client service and strong client retention.
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Growth in new and existing client relationships.
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Strong sell-through and commercial performance.
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Impeccable boutique presentation and visual merchandising.
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Effective management of store operations and expenses.
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Consistent adherence to Camargue standards and procedures.
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Positive and inspiring culture within the boutique.
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#J-*****-Ljbffr

📌 Store Manager (Queensland)
🏢 Camargue
📍 Queensland