First-Contact Broadband Faults Support Specialist (Victoria)

First-Contact Broadband Faults Support Specialist (Victoria)

24 Aug
|
JK Personnel
|
Victoria

24 Aug

JK Personnel

Victoria

Job Description
JK Personnel is seeking an experienced Customer Service Advisor for a large Australian fault resolution operation based in Melbourne. You will be the first point of contact for broadband customers with connectivity issues, handling high-volume inbound calls in a KPI-driven workplace.
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Working 38 hours per week across a 7am–7pm roster, you will translate technical information into clear language, diagnose faults and progress cases through to resolution with empathy and professionalism.
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📌 First-Contact Broadband Faults Support Specialist (Victoria)
🏢 JK Personnel
📍 Victoria

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