Job Description
ServiceNow Developer - ITSM/ITOM | TSPV Clearance
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We are seeking an experienced ServiceNow Developer to work with a global consulting firm to deliver end-to-end ServiceNow solutions within highly secure Defence and government environments.
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Working across high-side and low-side networks, you will deliver secure ITSM and ITOM solutions within complex Defence and government environments in Canberra. This hands-on role will involve ServiceNow development, configuration, MID Server deployment, system integrations, testing and technical documentation across restricted and segmented networks.
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Candidates will require strong ServiceNow implementation experience, Defence or Federal Government exposure, and an active TSPV clearance. This is a hands-on project-delivery role where you will collaborate with architects, project managers and client stakeholders to deliver robust, fit-for-purpose solutions.
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Long term contract, Canberra, ACT Located
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Secure Defence Environment
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TSPV (Top Secret Positive Vetting) Required
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Key Responsibilities
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Design and implement ServiceNow ITSM and ITOM solutions within secure environments
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Deliver Incident, Problem, Change, Request, CMDB and Service Catalogue workflows
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Configure Discovery, Service Mapping, Event Management and Orchestration capabilities
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Deploy and troubleshoot MID Servers across segmented and restricted networks
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Develop ServiceNow functionality using JavaScript, GlideScript, Business Rules, Script Includes, Client Scripts,



UI Policies and Flow Designer
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Build integrations using REST, SOAP, LDAP, file-based interfaces and e-bonding
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Facilitate requirements workshops and solution walkthroughs with technical and business stakeholders
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Develop and execute unit, system integration and user acceptance testing
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Support data migration, cutover and go-live activities
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Produce solution designs, as-built documentation, runbooks and knowledge-transfer materials
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Ensure solutions comply with the Australian Government ISM, PSPF and client security requirements
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Skills/ Experience Required:
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An active TSPV security clearance
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At least two years of hands-on ServiceNow, Microsoft Service Manager or BMC implementation experience across multiple project lifecycles
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Strong ServiceNow ITSM experience across Incident, Problem, Change, CMDB, Service Catalogue and Service Portal
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Strong ITOM experience, including Discovery, Service Mapping, Event Management and MID Server architecture
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ServiceNow development experience using JavaScript and platform scripting capabilities
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Experience configuring and troubleshooting MID Servers within segmented network environments
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Strong knowledge of integration patterns, including REST, SOAP, LDAP and file-based integrations
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Experience working within Australian Defence or Federal Government environments
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Solid stakeholder engagement and technical documentation skills
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📌 Servicenow Developer- Tspv Just Posted (Canberra)
🏢 NW People Group
📍 Canberra