Job Description
This is a temporary full-time opportunity from 24 September **** to 21 October **** to step into the role of Manager, Student Support Services (AO7) and lead a multi-disciplinary team supporting students across TAFE Queensland SkillsTech.
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Based at Acacia Ridge, travel across SkillsTech training locations is required.
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This expression of interest is open to current TAFE Queensland employees only.
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The Student Support Services team helps students achieve successful educational outcomes through counselling, disability and learning support, and international student support,.
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This chance will allow you to lead the team, contribute to service planning and stakeholder engagement, and strengthen consistent, student-centred support across SkillsTech. It is a chance to build leadership experience while making a direct impact on student outcomes.
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The role reports to the Director, Educational Strategy & Support Services and works closely with educational delivery, client services and other stakeholders across SkillsTech and TAFE Queensland.
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What you'll be doing
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Lead high-quality student support programs and services aligned with SkillsTech and TAFE Queensland priorities.
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Lead and develop the Student Support Services team, including managing people and performance matters as required.
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Lead the development and implementation of educational programs and staff associated with foundational skills development.
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Ensure services meet regulatory and policy requirements and are ready for audit and review.
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Provide advice to senior leaders to support student outcomes and service improvement.
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Coordinate consistent student support across SkillsTech locations and disciplines, using service performance to identify improvements.
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Build productive stakeholder relationships, represent SkillsTech, and contribute to planning, resource management and continuous improvement.
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What we're looking for
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We're looking for someone who can step into the role confidently, provide practical leadership and keep the Student Support Services team focused on positive student outcomes.
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Experience leading a multi-disciplinary team and delivering student support services in a complex environment.
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Knowledge of student support approaches and models, ideally within vocational education and training, with the ability to provide sound advice and make informed decisions.
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Strong communication and stakeholder skills, including the ability to build relationships and work collaboratively across a range of areas.
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Sound judgement, initiative and strong planning and organisational skills, including the ability to manage competing priorities, use resources well, build team capability and support continuous improvement.
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Job Reference Number: TQ********
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For questions about the role, please contact:
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Heidi Gould
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Manager, Student Support Services
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******** ***
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******
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If you have questions about workplace adjustments, accessibility or our commitment to an inclusive workplace, please contact:
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People & Culture
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Phone: ************
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Email:
*******
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About TAFE Queensland
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TAFE Queensland is proud to be the largest and most experienced vocational education and training provider in the state. For more than 140 years, we have delivered practical, industry-relevant training that gives students the skills and experience to build lifelong careers. TAFE Queensland was named Large Training Provider of the Year at the **** Australian Training Awards.
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Our training is delivered on campus, online, in workplaces and on site. We help people build skills that strengthen local communities, support industries and create employment opportunities.
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At SkillsTech, we deliver specialist trade and technical training. We value collaboration, strong leadership and high-performing teams, and we are committed to making great happen through our agreed behaviours:
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