Job Description
Join a Melbourne inner-city council undertaking a significant ERP transformation and help prepare its people for the successful implementation of TechnologyOne.
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Working as part of a collaborative team of Learning Support Analysts and reporting to the Learning Lead, you will coordinate the planning and delivery of learning activities across the program.
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This is an excellent chance for an organised and engaging learning professional who enjoys bringing structure to complex programs and supporting employees through technology change.
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Please note this is a fixed-term contract with a salary banding of $95,000-$105,000 + superannuation, depending on experience.
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What you'll be doing
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You will help ensure learning activities are well planned, clearly communicated and delivered successfully across a diverse workforce.
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Your responsibilities will include:
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Coordinating training schedules, session bookings, facilitators, participants, venues and virtual learning arrangements.
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Working closely with the Learning Lead, change team, project team and subject matter experts.
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Supporting the rollout of end-user training for the TechnologyOne ERP platform.
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Managing training invitations, communications, attendance records and participant enquiries.
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Maintaining learning calendars, trackers, documentation and completion records.
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Coordinating the preparation and distribution of learning materials, user guides and supporting resources.
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Supporting facilitators before and during training delivery.
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Monitoring participation and completion rates and preparing regular progress reports.
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Helping identify scheduling conflicts, learner risks and gaps in training coverage.
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Gathering feedback and supporting continuous improvement of the learning experience.
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Ensuring learning materials and records are accurate, current and appropriately stored.
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About you
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You will bring approximately 3-5 years' experience in learning coordination, training coordination, learning and development, or a related project support role.
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You will ideally have:
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Experience supporting learning delivery within an ERP implementation, technology rollout or transformation program.
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Strong organisational skills and the ability to coordinate multiple learning activities simultaneously.
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Experience managing training schedules, logistics, bookings, communications and reporting.
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Confidence working with employees, managers, facilitators, SMEs and project stakeholders.
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Strong written communication skills and excellent attention to detail.
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Experience maintaining learning records through an LMS or similar platform.
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Exposure to developing or updating user guides, presentations, quick-reference guides or other learning resources.
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Strong Microsoft Office skills, particularly Excel, PowerPoint, Word, Teams and SharePoint.
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The ability to adapt quickly as program timelines and learning requirements evolve.
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Experience with TechnologyOne ERPwould be highly regarded. However, candidates who have supported other enterprise platforms such as SAP, Oracle, Workday or Microsoft Dynamics 365 are also encouraged to apply.
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Why join?
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Contribute to a major ERP transformation with organisation-wide impact.
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Join an established and supportive team of learning professionals.
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Work closely with experienced learning, change and transformation specialists.
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Build valuable experience supporting a TechnologyOne implementation.
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Salary of $95,000-$105,000 + superannuation, depending on experience.
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Convenient location within Melbourne's inner-city suburbs.
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📌 Learning Support Analyst (Victoria)
🏢 Frazer Tremble
📍 Victoria