Software Engineer
Full-Time (35hpw) Temporary to September ****
Salary Range $105,986 - $124,957pa + super
Sydney CBD location with hybrid working
The Customer Care Experience team in the Digital Business and Customer Care (DBCC) team is looking for a Software Engineer to join the team!
.
This is a great chance to broaden your experience, work on high-impact products like Savings Finder, Disaster Assistance Finder and online booking that support partner agencies and small businesses in NSW.
You will collaborate with a passionate team that values quality and continuous improvement.
The successful candidate will also play a key role in supporting the implementation of the Customer Care Service Model recommendations and how they impact on the above key products and services.
Our products use the standard Service NSW tech stack (such as Spring Boot with Kotlin, React with Typescript/Javascript, Apigee, AWS etc).
What You'll Work On
Maintain the security profile of our products and ensure compliance with Service NSW security standards
Work on supporting our products through crucial horizontal initiatives like ROSA migration, Unify and Transaction Log migration
Build applications using Test Driven Development, Continuous Integration and Continuous Delivery
Take ownership of challenges and take them to resolution
Know how to communicate to unblock work across teams using Agile best practices
Support product managers and designers in driving smart implementation of high impact solutions to business and customer problems
What We're Looking For
Experience with the standard tech stack at Service NSW (Spring Boot with Kotlin, React with Typescript/Javascript, Apigee, AWS etc).




Knowledge of Essential Standards and Sensible Defaults
Full stack experience in modern languages like Kotlin, Java, JavaScript/TypeScript (React and Node).
Experience with AWS cloud platforms and containerised infrastructure.
Embrace XP practices and are open to learning and contributing to a robust engineering culture.
Communicate well, enjoy working in product teams, and care about the end-to-end customer journey.
Essential Requirements
To be considered for roles in the NSW public sector, applicants must:
Be NSW residents or in the process of relocating to NSW
Hold appropriate working rights for the type of employment offered - Fixed Term roles require valid work rights for the full duration of the role
How to apply
Please submit your resume and cover letter as a single document.
Your application should highlight your skills, experience, and why you're the perfect fit for this role.
Our recruitment process
Our recruitment and assessment process is merit based.
For this recruitment we will be conducting a minimum of three interview and assessment stages that form a comparative process.
This will include:
Panel behavioural interview
Live coding exercise
Technical Q&A;
Reference checks
Further Information
Salary Grade 7/8, with the base salary for this role starting
at $****** base plus superannuation
Click
Here




to access the Role Description
.
For enquiries relating to recruitment please
contact Bec Conquest via ******.
Visit the
Capability Application Tool
to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Closing Date: 10am, Wednesday 10th June ****
A talent pool may be created for any
temporary or ongoing opportunities that arise over the next 18 months
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the chance to help improve government services and be part of reform that
benefits people across NSW.
We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement
here
.
We want you to bring your best self to this application process.
If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact ****** or ************.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

📌 Software Engineer (Australia)
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