Job Description
About Us
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We are a growing and reputable bus charter company based in Brisbane, providing safe, reliable, and high-quality transport services across the state and into NSW. Our services include school transport, corporate charters, events, and private hire. We pride ourselves on professionalism, customer service, and operational excellence.
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The Role
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We are seeking an experienced and motivated Operations Manager to oversee the day to day running of our transport operations. This is a key leadership role responsible for ensuring efficiency, compliance, and exceptional service delivery across our fleet and driver team.
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Key Responsibilities
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Manage daily fleet operations, scheduling, and dispatch
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Lead, supervise, and support drivers and operational staff
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Ensure compliance with all relevant transport regulations and safety standards
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Optimise routes and resource allocation to improve efficiency and reduce costs
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Handle customer enquiries, and service issues professionally
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Develop and implement operational policies and procedures
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Track performance metrics and prepare operational reports
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Maintain strong relationships with clients, suppliers, and stakeholders
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About You
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Proven experience in an operations management role
(transport/logistics
industry preferred)
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Strong leadership and team management skills
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Excellent organisational and problem-solving abilities
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Sound knowledge of transport compliance and safety regulations in Queensland
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Ability to work in a rapid-paced, dynamic environment
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Strong communication and customer service skills
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Proficiency in scheduling and fleet management systems
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Current driver's licence (HR/MR licence well regarded but not essential)
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What We Offer
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Competitive salary package
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Opportunity to join a growing and supportive team
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Career development and progression opportunities
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📌 Operations Manager (Queensland)
🏢 W3global
📍 Queensland