Job Description

At Ozcare, we're proud to support our clients to live a life well lived - with dignity, compassion and care. As we continue to strengthen our Aged Care at Home services across Queensland, we are seeking an experienced and values-driven Clinical & Care Partnering Manager to join our team in North Queensland (based in Townsville or Mackay).

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This is a key leadership role within our new Service Region model, focused on delivering high-quality, person-centred care and solid clinical governance across the region.

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Your Role

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As the Clinical & Care Partnering Manager, you will lead and oversee the delivery of clinical care and care management services in the community, ensuring safe, consistent and high-quality outcomes for clients.

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Working closely with the Service Region Manager and multidisciplinary teams, you will provide clinical leadership, strengthen service integration, and support continuous improvement across the region.

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Key Responsibilities

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Clinical Leadership & Service Delivery

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- Provide operational leadership for the delivery of evidence-based clinical services and care management

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- Oversee practice in clinical assessment, care planning and ongoing reviews aligned to client goals and preferences

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- Support best practice clinical interventions including chronic disease management, wound care and palliative care

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- Promote a person-centred, coordinated approach to care across multidisciplinary teams

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- Ensure services meet Aged Care Quality Standards, legislative requirements and organisational policies

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- Lead clinical risk management, including incident oversight, investigation and continuous improvement actions

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- Monitor clinical governance frameworks and implement strategies to enhance safety and quality of care

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- Conduct audits, reviews and reporting to support compliance and accreditation





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- Provide professional guidance, mentoring and support to clinical, allied health and care management teams

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- Foster a culture of collaboration, accountability and continuous learning

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- Build strong relationships with internal stakeholders and external partners to enhance service coordination

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Operational Oversight

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- Ensure accurate and compliant clinical documentation and reporting

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- Support service planning, performance monitoring and continuous improvement initiatives

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- Contribute to regional service strategies in partnership with the Service Region Manager

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About You

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You are a confident clinical leader with a strong commitment to person-centred care and quality outcomes. You bring a collaborative mindset and a passion for supporting teams to deliver exceptional care.

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You will also have:

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- Current AHPRA registration as a Registered Nurse

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- Demonstrated leadership experience in community or aged care services

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- Strong understanding of Aged Care Quality Standards and regulatory requirements

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- Experience in clinical governance, risk management and quality improvement

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- Excellent communication and stakeholder engagement skills

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- A commitment to Ozcare's values of Respect, Integrity, Compassion and Empathy

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Why Join Ozcare?

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- Join a values-based organisation dedicated to supporting Queensland communities

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- Play a key role in shaping the future of Aged Care at Home services

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- Lead a passionate, multidisciplinary team delivering meaningful outcomes

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- Access professional development and leadership growth opportunities

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- Enjoy a supportive and collaborative workplace culture

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Ozcare is committed to creating a diverse and inclusive workplace. We encourage applications from people of all backgrounds and experiences.

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📌 Clinical & Care Partnering Manager (Townsville)
🏢 Ozcare
📍 Townsville