Sundown Villas Canberra is looking for an experienced and reliable Casual Receptionist to join our friendly team. This role is primarily weekend-based, with additional weekday shifts available as required.
We're looking for someone with previous accommodation reception experience who can work independently, deliver outstanding guest service, and confidently manage front office operations.

What You'll Be Doing

Welcoming guests and managing check-ins and check-outs
Answering phone calls and responding to email enquiries
Processing reservations and updating guest details in New Book RMS
Completing end-of-day and night audit procedures
Processing payments and balancing daily transactions
Assisting guests with enquiries and resolving issues professionally
Maintaining a welcoming and organised reception area

Supporting general administrative and front office duties

What We're Looking For

2–3 years' experience in a hotel, motel, serviced apartment, or accommodation reception role




Experience using New Book RMS or similar
Experience completing end-of-day/night audit procedures
Excellent communication and customer service skills
Robust attention to detail and organisational skills
Ability to work independently and remain calm in a busy environment

Availability to work weekends, public holidays, and occasional weekday shifts

What We Offer

Flexible hours with a weekend-focused roster
Supportive and friendly team environment
Prospect to work independently in a well-established accommodation business

Competitive hourly rates based on experience

If you have accommodation reception experience and are confident using New Book RMS, we'd love to hear from you.

Email Alex Buharali *******@sundownvillas.com.au by submitting your resume and a brief cover letter outlining your relevant experience.

📌 Casual Receptionist (Canberra)
🏢 Lincoln Place
📍 Canberra