Overview:

Our client operates growing medical practices across Australia specializing in dedicated ADHD care and specialized patient support. As patient volume expands, they are establishing dedicated remote administrative support to handle daily clinic operations, patient onboarding, invoicing, and medical records management.

Our client is seeking an empathetic, detail-oriented Medical Administrative Assistant (Helix | Patient Support & Billing) to manage the end-to-end patient administrative journey. In this role, you will handle professional email communications, process invoice payments via Square, schedule patient consultations in Helix, and follow up on required patient documentation.

This role is ideal for an organized medical administrator who thrives in patient-facing back-office operations and understands the importance of record-keeping accuracy in a clinical environment.

Schedule: Flexible during client's business hours - Monday to Friday, Perth, AU (AWST) | Part-Time (20 hours per week)

Responsibilities:

Patient Communications & Scheduling

- Manage inbound and outbound patient emails with empathy, clarity, and strict adherence to privacy standards
- Book, reschedule, and manage practitioner appointment calendars inside the Helix clinical system
- Follow up with patients to collect outstanding intake forms, medical histories, and required clinical paperwork

Billing & Records Administration
- Process and verify patient invoice payments using the Square payment platform
- Accurately enter and update patient demographic details and consultation tracking records in master spreadsheets
- Upload clinical letters, referrals, and diagnostic documentation into patient files within Helix





Requirements:

- Medical Admin Experience: Proven track record in medical practice administration, receptionist support, or healthcare records management (Australian practice experience preferred)
- Clinical Software Proficiency: Hands-on experience with medical practice management systems (experience with Helix by MedicalDirector is a strong advantage)
- Billing & Data Accuracy: Experience handling invoice processing, payment reconciliation, and accurate patient data entry
- Communication Skills: Excellent written and verbal English skills paired with a high level of patient empathy and confidentiality

Independent Contractor Perks:

- Permanent work from home
- Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process-it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email through the on our official BruntWork website.

Job Category

Administration

Job Type





Part Time (20 - 34 Hours per week)

Work Schedule and Timezone

Business hours, Monday to Friday Perth, 20 hours per week

Published on

Aug 24 2026

BruntWork will never ask you for money or any other form of payment. If someone claiming to represent BruntWork is requesting a payment from you, please let us know at

“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values - and the support didn't stop at placement... A reliable, professional partner I'd recommend without hesitation.”

- Zyrrah D, Bookkeeper

4.9/5

4.9/5

Medical Administrative Assistant (Helix | Patient Support & Billing)

Job Category

Administration

Job Type

Part Time (20 - 34 Hours per week)

Work Schedule and Timezone

Business hours, Monday to Friday Perth, 20 hours per week

Published on

Aug 24 2026

BruntWork will never ask you for money or any other form of payment. If someone claiming to represent BruntWork is requesting a payment from you, please let us know at

“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values - and the support didn't stop at placement... A reliable, qualified partner I'd recommend without hesitation.”

- Zyrrah D, Bookkeeper

4.9/5

4.9/5

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📌 Medical Administrative Assistant (Helix | Patient Support & Billing) (Perth)
🏢 Bruntwork
📍 Perth