About the role

Imperial Glass is a Perth leading commercial glazing company seeking a highly motivated person to join our fast paced team. This is a full time Operations Assistant/Scheduler role, working 38 hours per week, Monday to Friday, 7:00am–3:00pm, with immediate start.

Key responsibilities

- Manage incoming and outgoing communications with clients via email and telephone, addressing inquiries, providing updates, and ensuring a high level of customer satisfaction

- Coordinate and schedule approved works, liaising with clients and contractors to confirm appointments and ensure timely completion of tasks

- Generate and maintain accurate records, including purchase orders, job progress reports, and other relevant documentation

- Assist in the preparation of basic quotes for glass replacement services, ensuring accuracy and alignment with client requirements

- Facilitate the onboarding process for recent contractors, ensuring all necessary documentation and compliance requirements are met

- Generate Safe Work Method Statements (SWMS) and Job Safety Analyses (JSA) to ensure adherence to safety protocols on-site





- Track and monitor the progress of scheduled jobs, providing updates to clients and internal teams as necessary

About you

- Education in business administration or a related field is advantageous

- Previous experience in an administrative role within the construction or trades industry is preferred

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with TRADIFY software or similar would be an advantage

- Excellent verbal and written communication skills, with the ability to interact effectively with clients, contractors, and team members

- Strong organisational abilities, with a keen attention to detail and the capacity to manage multiple tasks simultaneously

- Basic understanding of construction terminology and the ability to interpret construction plans

- Familiarity with safety regulations and the ability to generate SWMS and JSA documentation

- Capacity to review and interpret construction plans to ensure accurate execution of projects and compliance with specifications

📌 Operations Assistant (Bibra Lake)
🏢 Imperial Glass
📍 Bibra Lake