About Centacare

Since 2001, Centacare, a Social Services Agency of the Catholic Diocese of Armidale, has been a vital part of the local community. We provide a wide range of social welfare services to support individuals, families, and the broader community. As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.

Our work is guided by our core values:
Dignity | Solidarity | Subsidiarity | Common Good
These principles shape how we deliver programs and support those who need us most.

The Role

You’ll walk alongside families, providing practical parenting education, leading inclusive playgroups, delivering school readiness programs, coordinating support for families with complex needs, and building strong community connections through outreach and events. You’ll be part of a supportive team committed to strengthening family resilience, wellbeing and connection across rural communities.

This is a part-time position working 22.5 hours per week, offering the opportunity to make a meaningful difference in the lives of children, families and the wider community.

Key Responsibilities

- Deliver family support, parenting education, supported parent groups/playgroups, school readiness programs, and (where applicable) home visiting.
- Provide care coordination and case management for families with complex needs—building long-term, holistic relationships.
- Facilitate community outreach, education, and development activities to grow local capacity.
- Support participants to build skills, confidence, and community connections.
- Ensure services are responsive to community needs and integrate with other local supports.
- Maintain strong stakeholder relationships for collaborative service delivery.
- Keep accurate records,



maintain client file security, and apply professional ethics.
- Stay current with industry developments and assist other programs/clients as required.

Skills & Experience (Essential)

- Relevant qualifications in welfare or related fields and/or extensive experience working with families with complex needs.
- Experience in case management and program delivery—including development, implementation, coordination, review, and evaluation.
- Ability to engage with complex families; experience in childcare/playgroups or similar settings.
- Experience working with Aboriginal and CALD communities.
- Strong relationship-building skills with multi-faceted services.
- Current driver’s licence and ability to travel regularly (including overnight stays).

We are committed to the organisation’s growth out team members' well-being. Here’s what you can look forward to:

- Increase Your Take-Home Pay – Access generous salary packaging benefits of up to $18,500 per year for everyday living and entertainment expenses.
- Be Part of Positive Change – Join a dynamic and evolving organisation committed to growth, innovation, and continuous improvement.
- Flexible & Supportive Culture – Work in a collaborative, inclusive, and values-driven environment where your contribution is valued.
- Career Development Opportunities – Expand your skills and advance your career through continuous learning and development opportunities.




- Wellbeing Matters – Enjoy access to our Employee Assistance Program (EAP), providing free and confidential counselling and wellbeing support.
- Recognition & Celebration – Be acknowledged for your contributions through our WOW Awards program, celebrating outstanding achievements and impact.

The Next Step

To be considered, please submit:

- A covering letter/addressing the Essential Criteria
- Your resume

For more information or role-related queries, contact our P&C; Team at **@centacarenenw.com.au.

This is a rolling recruitment process — interviews will be scheduled as suitable applications are received, so don’t wait to apply!
Applications close: 4:00 PM, Wednesday 23rd September 2026

The Diocese of Armidale is committed to safeguarding children and vulnerable persons and to preventing those in our care from experiencing abuse, neglect, exploitation, or harm. Centacare is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and adopts a zero-tolerance approach to the abuse of children and vulnerable people.

All individuals working in the name of the Diocese are required to comply with the Safeguarding Policy and Code of Conduct and to actively contribute to a safe and respectful setting for children and vulnerable persons.

Employment screening requirements apply to this position and include a National Police Check, a valid NSW Working With Children Check, and an NDIS Worker Screening Check where required. These clearances must be maintained throughout employment.

Click Apply below to begin your application via SEEK and join a team that values dignity, solidarity, and the common good.

📌 Part-Time Family Support Facilitator (Glen Innes)
🏢 Centacare New England North West
📍 Glen Innes