About the role

Get Chunky is seeking Shift Managers to oversee and run open, day, and closing shifts at our two new stores in Currambine and Leederville. We hand-make chunky NY style cookies from scratch using high quality ingredients sourced from local suppliers. As a family owned and operated business, we are looking for likeminded team members set on delivering confident, friendly customer service from start to finish.

Key responsibilities

- Lead by example when it comes to friendly and welcoming customer service
- Oversee customer enquiries or issues with transactions or orders
- Train current staff during the onboarding process
- Manage staff performance through regular feedback, coaching and training
- Motivate staff to uphold our culture and values, to foster a positive and inclusive work environment
- Ensure the FOH of each site is well presented and well prepared for daily service
- Bake and prep stock items and ingredients for service
- Oversee requests for ordering of ingredients and packaging




- Oversee all staff on site and allocate tasks as needed
- Assist with rostering issues such as shift swaps or covers in rostering software

About you

- Experience in a similar role
- Excellent interpersonal communication skills and a keen eye for detail
- Ability to multitask and problem solve on the go
- Ability to remain calm when working under pressure
- Proficient with Excel
- Experience using Tanda preferred
- Experience with managing, leading, and training staff
- Flexibility to work weekdays, weekends and nights
- Previous experience with grab and go dining preferred

About us

Get Chunky is a family owned and operated business that hand-makes chunky NY style cookies from scratch with high quality ingredients sourced from local suppliers. We have a likeminded team set on delivering confident, friendly customer service from start to finish.

📌 Shift Manager (East Victoria Park)
🏢 Get Chunky
📍 East Victoria Park