Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity has presented itself for a Capacity Analyst reporting to Senior Manager Capacity Strategy.

The Capacity Analyst develops and maintains demand and supply capacity plans to ensure the right field resources are available to meet customer, regulatory, and business requirements. Using data analysis, forecasting, and scenario modelling, the role identifies trends, supports workforce planning decisions, and continuously improves planning processes. The position also manages key operational data and systems, collaborates with a range of stakeholders to achieve shared outcomes, and uses insights and feedback to enhance planning accuracy, efficiency, and service performance in a dynamic workplace.

A bit about you The ideal candidate brings a qualification in Engineering, Telecommunications, Information Technology, Commercial, Planning, or a related discipline, along with experience in telecommunications, network services, field operations, or workforce planning environments. They are skilled in workforce planning and scheduling systems, data analysis, forecasting, and capacity planning, with the ability to translate insights into practical business recommendations. Success in this role requires strong problem-solving capabilities, effective stakeholder collaboration, proficiency in managing large and complex datasets, and a continuous improvement mindset to enhance processes, manage risks,



and support operational outcomes across diverse teams and locations.

Life at nbn To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.

That's why we have:

- Reconciliation Action Plan
- Accessibility & Inclusion Plan
- 18 weeks of paid parental leave
- Pride in Diversity Platinum Employer
- Active employee-led diversity pillars

Equal Opportunities for All We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process,



please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered.

This role is a permanent opportunity and applications will close at midnight on Friday, 4th September.

To be eligible for this role, you must have full working rights in Australia.

Worker Type Permanent Time Type Full time nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live. But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come. At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s.

#J-18808-Ljbffr

📌 Capacity Analyst (Melbourne)
🏢 NBN Co
📍 Melbourne