Job Description

We are excited to welcome applications for a Clinical Quality & Development Manager to join our team at our Head Office in Bundall, working a hybrid pattern of a minimum 3 days per week in-office.

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This is a senior leadership role open to registered allied-health clinicians — Physiotherapists, Occupational Therapists, or Speech Pathologists, so we're especially keen to hear from experienced Clinicians who love mentoring, developing others, and driving clinical excellence at scale.

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This is a leadership role for a Clinician who thrives on people leadership and clinical governance. You'll lead our Regional Clinical Supervisor (RCS) and Early Career Supervisor (ECS) teams, owning their performance and development, while keeping a foot in clinical practice with your own caseload one day a week.

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As Clinical Quality & Development Manager, you'll begin with a review of our supervision line, with the authority to reset its frameworks, expectations and support then own clinical governance across the business on an ongoing basis: quality, compliance, incident review and clinical risk, ensuring our standards are robust, current, and consistently applied across all disciplines.

You'll balance your week between management (a minimum of 3 days) and hands‐on clinical work (around 1 day, Tuesday), so you stay connected to the clinical floor while leading from the front.

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What does the role involve?

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- Line‐managing the RCS and ECS teams — owning their performance, output and accountability against clear KPIs, including utilisation, documentation quality, supervision quality and report‐review timeliness

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- Reviewing and resetting the supervision line's frameworks, expectations and support, then owning clinical governance across the business in line with NDIS, Aged Care Quality Standards, and AHPRA/SPA requirements — extending oversight to Exercise Physiology, Podiatry and Dietetics alongside PT, OT and SP

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- Rebuilding and maintaining the frameworks that underpin clinical supervision — standards, cadence, and caseload‐to‐supervisor ratios

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- Driving development and upskilling programs, including new graduate pathways, skills matrices, and PD spend across the business

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- Running the team's meeting rhythm — fortnightly group meetings and 1:1s — and mentoring the RCS team so their support aligns to business needs

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- Acting as the senior escalation point for complex clinical matters, resolving risk and escalating to the Head of Operations where required

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- Maintaining your own clinical caseload one day a week, modelling best practice and creating observation and education opportunities for your team

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How does Gen Physio support our leaders?

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- A genuine seat at the leadership table — you'll play a central role in driving Gen Physio's broader business objectives, working closely with Team Managers,



Client Services and People & Culture

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- Backed by a team-oriented, values‐driven culture, you won't be building governance and capability alone

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- Ongoing development to keep growing both your leadership and clinical skills

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- The autonomy to review, rebuild and shape frameworks that will define clinical quality across the business

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What Gen Physio offers our team

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- Competitive remuneration — $130,000–$150,000 base + super, depending on experience

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- Professional Development - $2,000 PD allowance and 3 days paid study leave

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- Birthday Leave - enjoy your special day on us

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- Starter Kit - we supply everything you need to be set up for success: company laptop, mobile, printer, laminator, iPad and funding for resources to support your caseload

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What is needed to work as a Clinical Quality & Development Manager at Gen Physio?

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- Registered allied-health clinician (Physiotherapy, Occupational Therapy, or Speech Pathology) with current AHPRA/SPA registration

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- Senior clinical experience, including supervision, mentoring and clinical governance, quality and risk

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- Demonstrated people‐leadership experience — managing performance, development and team output

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- Experience building or rebuilding supervision frameworks or clinical pathways

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- Experience across multiple funding streams (NDIS and Aged Care / Support at Home)

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- A current Working With Children Check and any other required screening checks

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- Ability to legally work in Australia

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📌 Clinical Quality & Development Manager (Gold Coast)
🏢 Gen Physio
📍 Gold Coast